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This Terms and Conditions Agreement is designed for businesses operating in the United Arab Emirates, whether through digital platforms or traditional channels. The document serves as a legally binding contract between service providers and their users, incorporating essential elements required by UAE Federal Laws, including Law No. 15 of 2020 on Consumer Protection and Federal Decree-Law No. 45 of 2021 on Personal Data Protection. The agreement should be used when establishing or updating the legal framework for providing services or products to customers in the UAE market. It includes provisions for user rights, data protection, payment terms, liability limitations, and dispute resolution mechanisms, all aligned with UAE legal requirements and business practices. Special consideration is given to electronic commerce regulations and the need for Arabic language versions as per local requirements.

1. Parties: Identification of the business entity providing the services/products and definition of the user/customer

2. Background: Brief context about the services/products offered and purpose of these terms

3. Definitions: Clear definitions of key terms used throughout the document, including technical terms and legal concepts

4. Scope of Services/Products: Detailed description of what is being offered, including any limitations or restrictions

5. User Eligibility and Account Creation: Requirements for using the service, including age restrictions and account registration processes

6. User Obligations and Conduct: Rules and requirements for using the service, prohibited activities, and user responsibilities

7. Payment Terms: Pricing, payment methods, billing cycles, and refund policies in accordance with UAE consumer protection laws

8. Intellectual Property Rights: Protection of company IP and conditions for using proprietary content

9. Data Protection and Privacy: How personal data is collected, processed, and protected under UAE data protection laws

10. Limitation of Liability: Extent and limitations of company liability in accordance with UAE law

11. Termination: Conditions and processes for service termination by either party

12. Governing Law and Jurisdiction: Specification of UAE law as governing law and jurisdiction for disputes

13. Amendments to Terms: Process for modifying terms and notifying users of changes

14. Contact Information: Company contact details for customer support and legal notices