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Collection Agency Demand Letter

Collection Agency Demand Letter Template for Switzerland

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Key Requirements PROMPT example:

Collection Agency Demand Letter

"I need a Collection Agency Demand Letter in Swiss German and French for a retail customer who has an outstanding payment of 5,000 CHF from March 2025, including the option for a payment plan and references to previous reminder letters."

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Document background
The Collection Agency Demand Letter is a critical document in the Swiss debt collection process, used when standard invoicing and payment reminder procedures have been exhausted. This document must strictly comply with the Swiss Federal Act on Debt Collection and Bankruptcy (SchKG) and related regulations, including data protection laws and fair business practice requirements. It serves as a formal notification before initiating legal debt collection proceedings through the Swiss debt collection office (Betreibungsamt/Office des poursuites). The letter must contain specific elements including clear identification of all parties, precise debt details, payment instructions, and legal warnings. It's typically used when a collection agency has either been assigned to collect the debt on behalf of the original creditor or has purchased the debt outright. The document's format and content are influenced by Swiss legal requirements for debt collection communications and must be available in the official languages of the relevant Swiss canton.
Suggested Sections

1. Letterhead and Date: Collection agency's official letterhead including registration details, complete contact information, and current date

2. Recipient Details: Debtor's full name and current address, presented in the proper Swiss address format

3. Subject Line: Clear indication that this is a formal debt collection notice (e.g., 'Official Payment Demand Notice / Zahlungsaufforderung')

4. Debt Details: Specific information about the outstanding debt including original creditor, invoice numbers, dates, and exact amount owed with currency

5. Legal Basis: Reference to the legal basis for the claim and the agency's authority to collect

6. Payment Instructions: Clear payment details including deadline, bank account information, and reference number

7. Consequences Statement: Information about potential legal actions if payment is not received by the deadline

8. Contact Information: Specific details about how and when to contact the collection agency with questions

9. Signature Block: Official signature from authorized representative of the collection agency

Optional Sections

1. Previous Communications: Reference to prior attempts to collect the debt, used when there is a documented history of payment requests

2. Payment Plan Options: Offered when the agency is authorized to negotiate payment arrangements

3. Dispute Rights: Detailed information about the debtor's right to dispute the claim, included when required by specific circumstances or debt type

4. Interest Calculation: Breakdown of interest charges and calculations, included when interest is being claimed

5. Original Creditor Statement: Detailed information about the debt transfer from original creditor, included when the debt has been assigned or sold

Suggested Schedules

1. Original Invoice Copy: Copy of the original invoice(s) or contract creating the debt obligation

2. Statement of Account: Detailed breakdown of the debt, including principal, interest, and any fees

3. Payment History: Record of any previous payments made and remaining balance

4. Power of Attorney: Documentation proving the collection agency's authority to act on behalf of the original creditor

5. Debt Assignment Documentation: If applicable, documentation showing the legal transfer of the debt to the collection agency

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions






























Clauses



















Relevant Industries

Financial Services

Banking

Insurance

Retail

Telecommunications

Utilities

Healthcare

Professional Services

Manufacturing

Real Estate

Construction

Education

Transportation

Hospitality

Relevant Teams

Legal

Finance

Accounts Receivable

Collections

Risk Management

Compliance

Treasury

Credit Control

Customer Service

Operations

Relevant Roles

Collections Manager

Credit Controller

Accounts Receivable Manager

Legal Counsel

Compliance Officer

Risk Manager

Financial Controller

Credit Risk Analyst

Debt Collection Specialist

Treasury Manager

Chief Financial Officer

Collections Operations Director

Legal Collections Specialist

Account Manager

Business Development Manager

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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