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Online Sales Contract

Online Sales Contract Template for Switzerland

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Key Requirements PROMPT example:

Online Sales Contract

"I need an Online Sales Contract under Swiss law for my luxury watch retail business launching an e-commerce platform in March 2025, with specific provisions for international shipping and high-value goods insurance."

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Document background
This Online Sales Contract is designed for businesses conducting online sales activities in Switzerland or with Swiss customers. It serves as the primary legal framework governing the relationship between online sellers and their customers, incorporating requirements from Swiss contract law, e-commerce regulations, and consumer protection legislation. The document is particularly crucial for businesses establishing or operating e-commerce platforms, as it addresses key aspects such as order processing, payment terms, delivery conditions, customer rights, data protection, and warranty provisions. This contract type is essential for ensuring compliance with Swiss legal requirements for distance selling, including mandatory information disclosure, withdrawal rights, and clear pricing policies. It should be regularly reviewed and updated to reflect changes in Swiss e-commerce laws and business practices.
Suggested Sections

1. Parties: Identification of the seller (company details) and definition of customer/buyer

2. Background: Brief context explaining the online sales platform and purpose of the agreement

3. Definitions: Key terms used throughout the contract including 'Products', 'Platform', 'Order', 'Delivery', etc.

4. Scope of Agreement: Overview of what the contract covers and the general framework of the online sales relationship

5. Order Process: Detailed description of how orders are placed, confirmed, and processed

6. Prices and Payment: Pricing information, payment methods, payment terms, and handling of taxes

7. Delivery: Delivery terms, timeframes, costs, and transfer of risk

8. Right of Withdrawal: Customer's right to withdraw from the purchase, return policy, and refund procedures

9. Warranty and Liability: Product warranties, limitation of liability, and customer rights regarding defective products

10. Data Protection: Processing of personal data in accordance with Swiss data protection laws

11. Intellectual Property: Rights related to website content, product descriptions, and brand elements

12. Governing Law and Jurisdiction: Specification of Swiss law application and jurisdiction for disputes

Optional Sections

1. Digital Content: Specific terms for digital products or downloadable content, used when selling digital goods

2. Subscription Services: Terms for recurring orders or subscription-based products, included when offering subscription options

3. Age Restrictions: Special provisions for age-restricted products, required when selling products with age limitations

4. Business Customer Provisions: Specific terms for business customers, included when selling to both consumers and businesses

5. International Sales: Additional terms for cross-border sales, needed when selling outside Switzerland

6. Platform Usage Rules: Specific rules for using the online platform, included when platform has interactive features

7. Loyalty Program: Terms for loyalty points or rewards program, included if offering such programs

Suggested Schedules

1. Product Specifications: Detailed technical specifications and descriptions of products

2. Pricing Schedule: Detailed price lists, discount structures, and special pricing conditions

3. Delivery Zones and Costs: Detailed breakdown of delivery areas, times, and associated costs

4. Return Form: Standard form for product returns and withdrawal from purchase

5. Privacy Notice: Detailed privacy policy and data processing information

6. Product Care Instructions: Specific care and maintenance instructions for products

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions








































Clauses






























Relevant Industries

Retail

E-commerce

Consumer Goods

Digital Products

Fashion and Apparel

Electronics

Food and Beverage

Luxury Goods

Home and Garden

Sports and Recreation

Books and Media

Software and Digital Services

Relevant Teams

Legal

E-commerce

Digital Operations

Customer Service

Sales

Compliance

Marketing

Product Management

Operations

Information Technology

Business Development

Risk Management

Relevant Roles

E-commerce Manager

Legal Counsel

Commercial Director

Digital Sales Manager

Customer Service Manager

Operations Manager

Compliance Officer

Business Development Manager

Online Marketing Manager

Product Manager

Digital Operations Director

Head of E-commerce

General Counsel

Chief Digital Officer

Retail Operations Manager

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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