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IT Outsourcing Agreement
"I need an IT Outsourcing Agreement for outsourcing our company's cloud infrastructure management to a third-party provider starting January 2025, with specific focus on data protection and security requirements as we handle sensitive financial data."
1. Parties: Identifies contracting parties and their registered details
2. Background: Context of the agreement and high-level business objectives
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of IT services to be provided
5. Service Levels: Performance standards and measurement criteria
6. Charges and Payment: Pricing, payment terms, and invoicing arrangements
7. Data Protection: Obligations regarding personal data processing
8. Intellectual Property Rights: Ownership and licensing of IP
9. Confidentiality: Protection of confidential information
10. Term and Termination: Duration and termination provisions
1. TUPE: Required if employees will transfer between providers
2. Foreign Law Compliance: Additional obligations for cross-border services
3. Change Control: Process for managing changes to services
4. Business Continuity: Disaster recovery and business continuity requirements
1. Service Description: Detailed specification of services and deliverables
2. Service Levels: Detailed performance metrics and measurement methods
3. Charges: Detailed pricing structure and payment mechanisms
4. Data Processing Agreement: Detailed data protection obligations and procedures
5. Exit Plan: Procedures for service transition upon termination
6. Staff Transfer Provisions: TUPE-related information and obligations
7. Security Requirements: Detailed security standards and procedures
8. Business Continuity Plan: Detailed recovery procedures and responsibilities
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