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1. Parties: Identification of the financial institution and the customer entering into the ACH agreement
2. Background: Context of the agreement and brief description of ACH services to be provided
3. Definitions: Definitions of key terms used throughout the agreement, including technical banking and ACH-specific terminology
4. Services: Detailed description of the ACH services to be provided, including transaction types and processing parameters
5. Authorization: Customer's authorization for the financial institution to initiate ACH entries and conduct transactions
6. Security Procedures: Required security measures, authentication procedures, and protocols for ACH transactions
7. Obligations and Responsibilities: Specific duties and responsibilities of both the financial institution and the customer
8. Fees and Charges: Description of all fees, charges, and payment terms for ACH services
9. Representations and Warranties: Statements of fact and guarantees made by both parties
10. Data Protection and Privacy: Compliance with PDPO and data handling requirements
11. Term and Termination: Duration of the agreement and conditions for termination
12. Liability and Indemnification: Allocation of risks and responsibilities between parties
13. Governing Law and Jurisdiction: Specification of Hong Kong law as governing law and jurisdiction for disputes
14. General Provisions: Standard contractual provisions including notices, amendments, and severability
1. International Transfers: Additional terms for cross-border ACH transactions, required when international transfers are part of the service
2. Bulk Payment Services: Specific terms for bulk payment processing, needed for customers requiring mass payment capabilities
3. Same-Day ACH Processing: Terms specific to expedited ACH processing, included when same-day service is offered
4. Disaster Recovery: Additional provisions for business continuity and system recovery, recommended for high-volume customers
5. Special Industry Requirements: Industry-specific terms and compliance requirements, needed for regulated industries
6. API Integration: Terms governing API access and integration, required when technical integration is part of the service
1. Schedule 1 - Service Specifications: Detailed technical specifications of ACH services, including file formats and timing requirements
2. Schedule 2 - Fee Schedule: Comprehensive list of all fees and charges associated with ACH services
3. Schedule 3 - Security Protocols: Detailed security requirements and procedures for ACH transactions
4. Schedule 4 - Operating Procedures: Day-to-day operational procedures and requirements for ACH transactions
5. Schedule 5 - Contact Information: List of key contacts and escalation procedures for both parties
6. Appendix A - Forms: Standard forms required for ACH operations, including authorization forms and change request forms
7. Appendix B - Technical Requirements: Technical specifications for system connectivity and file transmission
8. Appendix C - Compliance Requirements: Specific regulatory compliance requirements and procedures
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