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1. Customs and International Trade Compliance: Required for cross-border supply chains, covering customs requirements and trade regulations

2. Data Protection and Privacy: Required when personal data processing is involved in service delivery

3. Insurance Requirements: Detailed insurance obligations, recommended for high-value or high-risk supply chains

4. Business Continuity and Disaster Recovery: Required for critical supply chain services or high-risk operations

5. Environmental Compliance: Required for services involving environmental risks or sustainability commitments

6. Security Requirements: Required for handling sensitive goods or operating in secure facilities

7. Subcontracting: Required when service provider may need to engage subcontractors

8. Technology and Systems Requirements: Required when specific technology platforms or systems integration is crucial to service delivery

9. Training and Staff Requirements: Required when specific qualifications or training standards must be maintained

1. Schedule 1 - Service Specifications: Detailed technical specifications of all services to be provided

2. Schedule 2 - Key Performance Indicators: Comprehensive list of KPIs with calculation methods and targets

3. Schedule 3 - Price Schedule: Detailed pricing structure, rates, and calculation methods

4. Schedule 4 - Service Level Measurement and Reporting: Specific procedures for measuring and reporting service levels

5. Schedule 5 - Operational Procedures: Detailed operational processes and procedures

6. Schedule 6 - Contact Details and Escalation Matrix: Key contacts and escalation procedures for both parties

7. Schedule 7 - Service Credits Calculation: Detailed methodology for calculating service credits or penalties

8. Schedule 8 - Transition Plan: Procedures for service commencement and termination transitions

9. Appendix A - Required Forms and Templates: Standard forms and templates for reporting and communications