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Customer Advisory Board Agreement Template for India

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Key Requirements PROMPT example:

Customer Advisory Board Agreement

"I need a Customer Advisory Board Agreement for my fintech startup in India, with strong confidentiality and IP protection clauses, and specific provisions for virtual meetings as our advisors will be joining remotely from different time zones."

Document background
The Customer Advisory Board Agreement is a crucial document used when companies seek to formally establish and maintain a group of external experts who can provide strategic guidance and market insights. This agreement, governed by Indian law, establishes the legal framework for engaging advisory board members, detailing their roles, responsibilities, compensation, and obligations. It includes essential provisions for confidentiality, intellectual property protection, and compliance with Indian regulatory requirements, particularly the Indian Contract Act, 1872, and relevant corporate governance standards. The document is typically used when companies want to benefit from external expertise while maintaining clear professional boundaries and legal protections. It's particularly important for organizations looking to enhance their market understanding, product development, or strategic decision-making through structured external input.
Suggested Sections

1. Parties: Identifies the company and the advisory board member, including full legal names and addresses

2. Background: Explains the company's desire to establish an advisory board and the member's expertise/qualifications

3. Definitions: Defines key terms used throughout the agreement

4. Appointment and Term: Specifies the appointment to the advisory board and duration of service

5. Role and Responsibilities: Details the advisory board member's duties, meeting attendance, and expected contributions

6. Meeting Structure and Time Commitment: Outlines meeting frequency, format, and time expectations

7. Compensation: Details any fees, honorarium, or other compensation for service

8. Confidentiality: Defines confidential information and obligations to maintain confidentiality

9. Intellectual Property: Addresses ownership of ideas, innovations, and materials developed during service

10. Non-Competition and Non-Solicitation: Specifies any restrictions on competitive activities

11. Termination: Details circumstances and processes for ending the agreement

12. Representations and Warranties: States the parties' assertions about their capacity and authority

13. General Provisions: Includes standard legal clauses like notices, amendments, and governing law

Optional Sections

1. Expense Reimbursement: Include when the company will reimburse travel or other expenses

2. Stock Options or Equity Compensation: Include when offering equity-based compensation

3. International Travel and Compliance: Include for international advisory board members

4. Industry-Specific Compliance: Include for regulated industries (healthcare, financial services, etc.)

5. Conflict Resolution: Include detailed dispute resolution procedures if desired

6. Insurance and Indemnification: Include when providing liability protection for advisory activities

7. Data Protection: Include detailed data protection terms when handling sensitive data

Suggested Schedules

1. Schedule A - Meeting Schedule and Format: Details annual meeting calendar and participation methods

2. Schedule B - Compensation Terms: Detailed breakdown of compensation structure and payment terms

3. Schedule C - Confidential Information: Specific types of confidential information covered

4. Schedule D - Expense Reimbursement Policy: Detailed policy on reimbursable expenses and procedures

5. Appendix 1 - Code of Conduct: Guidelines for advisory board member behavior and ethics

6. Appendix 2 - Conflict of Interest Disclosure Form: Form for declaring potential conflicts of interest

7. Appendix 3 - Advisory Board Charter: Detailed description of the advisory board's purpose and operation

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions



































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Relevant Industries

Technology

Healthcare

Financial Services

Manufacturing

Retail

Telecommunications

Professional Services

Education

Energy

Consumer Goods

Pharmaceuticals

Automotive

E-commerce

Relevant Teams

Legal

Corporate Secretarial

Executive Leadership

Strategy

Business Development

Corporate Governance

Compliance

Customer Experience

Product Management

Relevant Roles

Chief Executive Officer

Chief Legal Officer

General Counsel

Legal Director

Corporate Secretary

Chief Strategy Officer

Head of Business Development

Customer Experience Director

Product Director

Managing Director

Board Secretary

Compliance Officer

Corporate Governance Manager

Legal Counsel

Advisory Board Chairman

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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