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Facility Management Services Agreement
"I need a Facility Management Services Agreement for our tech campus in Bangalore, covering maintenance, security, and housekeeping services, with a planned start date of March 2025 and incorporating specific requirements for 24/7 IT facility operations."
1. Parties: Identification of the service provider and client, including registered addresses and company details
2. Background: Context of the agreement, facility details, and purpose of engagement
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Overview of facility management services to be provided
5. Term and Renewal: Duration of the agreement and renewal terms
6. Service Provider Obligations: Key responsibilities and commitments of the facility management company
7. Client Obligations: Responsibilities and commitments of the client
8. Fees and Payment Terms: Pricing structure, payment schedule, and billing procedures
9. Performance Standards: Service level agreements and quality metrics
10. Staff and Personnel: Requirements for staff deployment, training, and compliance with labor laws
11. Compliance and Licenses: Regulatory compliance requirements and necessary permits
12. Insurance and Indemnity: Insurance requirements and indemnification provisions
13. Termination: Grounds and procedures for contract termination
14. Force Majeure: Provisions for unforeseen circumstances and acts of God
15. Dispute Resolution: Procedures for resolving disputes and jurisdiction
16. Confidentiality: Protection of confidential information and data
17. Notices: Communication protocols and contact details
18. General Provisions: Standard boilerplate clauses including governing law, amendments, etc.
1. Environmental Management: Required when services include waste management or environmental compliance
2. Security Services: Include when security services are part of the scope
3. Emergency Response: Required for high-risk facilities or 24/7 operations
4. Asset Management: Include when provider is responsible for managing client's assets
5. Energy Management: Required when services include energy efficiency management
6. Technology and Systems: Include when provider uses proprietary systems or software
7. Transition Services: Required when taking over from previous service provider
8. Change Management: Include for complex facilities with frequent operational changes
1. Schedule A - Service Specifications: Detailed breakdown of all services to be provided
2. Schedule B - Pricing and Commercial Terms: Detailed fee structure, rates, and commercial terms
3. Schedule C - Key Performance Indicators: Specific metrics and measurement criteria for service evaluation
4. Schedule D - Facility Details: Detailed information about the facilities covered under the agreement
5. Schedule E - Equipment and Assets: List of equipment and assets covered under the service scope
6. Schedule F - Staff Requirements: Detailed staffing plan, qualifications, and deployment schedule
7. Schedule G - Operating Procedures: Standard operating procedures for various services
8. Schedule H - Reporting Formats: Templates and formats for regular reporting
9. Appendix 1 - Insurance Requirements: Detailed insurance coverage requirements
10. Appendix 2 - Statutory Compliance Checklist: List of applicable laws and compliance requirements
Authors
Real Estate
Commercial Property
Healthcare
Education
Retail
Hospitality
Manufacturing
Information Technology
Banking and Financial Services
Industrial
Logistics and Warehousing
Government and Public Sector
Legal
Operations
Facilities Management
Procurement
Administration
Risk and Compliance
Real Estate
Finance
Human Resources
Health and Safety
Facility Manager
Operations Director
Property Manager
General Counsel
Chief Operations Officer
Procurement Manager
Contract Manager
Legal Counsel
Risk Manager
Compliance Officer
Real Estate Manager
Building Manager
Administrative Manager
Health and Safety Manager
Maintenance Manager
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