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DPA Agreement
"I need a DPA Agreement for my Malaysian technology company that will be using a cloud service provider based in Singapore to process customer data starting January 2025, with specific provisions for cross-border data transfers and cloud security measures."
1. Parties: Identifies the data controller and data processor, including their full legal names, registration numbers, and registered addresses
2. Background: Explains the context of the agreement, the relationship between the parties, and the purpose of data processing
3. Definitions: Defines key terms used in the agreement, aligned with PDPA 2010 definitions and other relevant Malaysian legislation
4. Scope and Purpose of Processing: Specifies the types of personal data to be processed and the agreed purposes for processing
5. Duration of Processing: Defines the term of the agreement and the period for which data will be processed
6. Obligations of the Data Processor: Details the processor's responsibilities, including security measures, confidentiality, and compliance with PDPA principles
7. Obligations of the Data Controller: Outlines the controller's duties, including providing instructions and ensuring lawful basis for processing
8. Security Measures: Specifies technical and organizational security measures required to protect personal data
9. Sub-processing: Sets conditions and requirements for engaging sub-processors
10. Data Subject Rights: Procedures for handling data subject requests and ensuring compliance with PDPA rights
11. Personal Data Breach: Procedures for detecting, reporting, and handling data breaches
12. Audit Rights: Provisions for conducting audits and inspections
13. Termination: Conditions for termination and data handling upon agreement end
14. Governing Law and Jurisdiction: Specifies Malaysian law as governing law and jurisdiction for disputes
1. Cross-border Data Transfers: Required when personal data will be transferred outside Malaysia, specifying compliance with PDPA transfer requirements
2. Special Categories of Data: Include when processing sensitive personal data as defined under PDPA
3. Data Protection Officer: Include when parties need to designate specific DPO contacts
4. Insurance Requirements: Include when specific insurance coverage for data processing activities is required
5. Business Continuity: Include when specific disaster recovery and business continuity requirements are needed
6. Industry-Specific Requirements: Include when processing data subject to sector-specific regulations (e.g., healthcare, financial services)
1. Schedule 1: Description of Processing Activities: Detailed description of processing activities, categories of data subjects, and types of personal data
2. Schedule 2: Technical and Organizational Security Measures: Detailed specifications of security measures implemented by the processor
3. Schedule 3: Approved Sub-processors: List of pre-approved sub-processors and their processing activities
4. Schedule 4: Data Transfer Mechanisms: Details of mechanisms used for international data transfers, if applicable
5. Schedule 5: Service Level Agreement: Specific performance metrics and service levels for data processing activities
6. Appendix A: Contact Details: Contact information for key personnel and data protection officers
7. Appendix B: Data Breach Response Plan: Detailed procedures for handling and reporting data breaches
Authors
Technology and Software
Healthcare
Financial Services
E-commerce
Education
Telecommunications
Professional Services
Manufacturing
Retail
Insurance
Human Resources
Hospitality
Transportation and Logistics
Legal
Compliance
Information Security
Privacy
Information Technology
Risk Management
Procurement
Data Protection
Information Governance
Operations
Vendor Management
Chief Privacy Officer
Data Protection Officer
Legal Counsel
Compliance Manager
Information Security Manager
Privacy Manager
IT Director
Chief Information Security Officer
Risk Manager
Procurement Manager
Contract Manager
Chief Technology Officer
Chief Legal Officer
Data Protection Specialist
Privacy Analyst
Compliance Officer
Information Governance Manager
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