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Policy Cancellation Request Letter Template for Malaysia

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Key Requirements PROMPT example:

Policy Cancellation Request Letter

"I need a Policy Cancellation Request Letter for my motor insurance policy, as I'm switching to a new insurer from January 15, 2025; the letter should include premium refund request details and my new policy information."

Document background
The Policy Cancellation Request Letter is a crucial document in Malaysian insurance practice, used when a policyholder wishes to terminate their insurance coverage before the policy's natural expiration date. This document must comply with the Financial Services Act 2013 and related Malaysian insurance regulations. It is typically used when policyholders need to cancel due to policy replacement, financial considerations, or changes in insurance needs. The letter should contain specific policy identification details, clear cancellation instructions, and refund requirements. In Malaysia, insurance companies may require this formal written request as part of their cancellation process to ensure proper documentation and compliance with regulatory requirements. The document protects both the policyholder's and insurer's interests by clearly documenting the cancellation request and related terms.
Suggested Sections

1. Sender's Details: Full name, address, contact information, and policy holder identification details

2. Date: Current date of the letter

3. Recipient Details: Insurance company's name, department, and complete address

4. Subject Line: Clear indication that this is a policy cancellation request with policy number

5. Policy Information: Details of the policy being cancelled including policy number, type of policy, and effective date

6. Cancellation Request: Clear statement requesting cancellation and desired effective date of cancellation

7. Reason for Cancellation: Brief explanation of the reason for cancellation request

8. Refund Instructions: Bank account details or preferred method for receiving any applicable premium refund

9. Closing: Professional closing statement, signature, and printed name of the policyholder

Optional Sections

1. Agent Information: Include when the policy was purchased through an insurance agent who needs to be notified

2. Special Instructions: Any specific requests or conditions related to the cancellation

3. Joint Policyholder Details: Required when the policy has multiple holders who must all consent to cancellation

4. Declaration of No Claims: Statement confirming no pending claims, if required by the insurer

5. Alternative Policy Information: Details of replacement coverage, if cancellation is due to switching to another policy or insurer

Suggested Schedules

1. Proof of Identity: Copy of identification document of policyholder(s)

2. Original Policy Document: Copy or original of the insurance policy document

3. Premium Payment Records: If relevant to claim any refunds

4. Authorization Letter: If the request is being made by someone other than the policyholder

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
















Clauses













Relevant Industries

Insurance

Financial Services

Banking

Healthcare Insurance

Property Insurance

Automotive Insurance

Life Insurance

Corporate Insurance

Risk Management

Legal Services

Relevant Teams

Policy Administration

Customer Service

Claims Processing

Compliance

Legal

Operations

Risk Management

Document Processing

Client Relations

Records Management

Relevant Roles

Insurance Agent

Claims Manager

Policy Administration Officer

Customer Service Representative

Insurance Underwriter

Compliance Officer

Risk Manager

Legal Counsel

Corporate Secretary

Finance Manager

Operations Manager

Insurance Broker

Account Manager

Administrative Assistant

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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