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1. Emergency Procedures: Detailed procedures for medical emergencies - include when specific medical conditions require special attention

2. Medication Management: Procedures for managing client medications - include when medication administration is part of care services

3. Live-in Care Arrangements: Specific provisions for live-in caregivers including accommodation requirements - include when 24-hour care is needed

4. Specialized Medical Equipment: Guidelines for using and maintaining medical equipment - include when specific medical equipment is part of care

5. Replacement Caregiver Provisions: Procedures for caregiver replacement and backup care - include when continuity of care is critical

6. Transportation Services: Terms for providing transportation to medical appointments - include when transport is part of service

7. Dietary Requirements: Specific dietary needs and meal preparation guidelines - include when meal preparation is part of care

8. Family Coordination: Procedures for coordinating with family members - include when family plays active role in care

1. Schedule A - Service Specifications: Detailed breakdown of care services, tasks, and frequency

2. Schedule B - Fee Schedule: Comprehensive list of fees, including basic service rates, overtime rates, and additional service charges

3. Schedule C - Caregiver Qualifications: Documentation of caregiver credentials, certifications, and training

4. Schedule D - Care Plan: Detailed care plan including daily routines, medical requirements, and specific client needs

5. Schedule E - Emergency Contacts: List of emergency contacts including family members, doctors, and relevant medical facilities

6. Appendix 1 - Required Forms: Standard forms including incident reports, daily logs, and medication charts

7. Appendix 2 - Quality Assurance Protocols: Procedures for monitoring and maintaining service quality

8. Appendix 3 - Privacy Policy: Detailed privacy and data protection policies in compliance with Malaysian law