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Software Agreement Contract Template for New Zealand

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Key Requirements PROMPT example:

Software Agreement Contract

"I need a Software Agreement Contract for licensing our cloud-based accounting software to enterprise clients in New Zealand, with particular emphasis on data privacy compliance and service level guarantees for 99.9% uptime."

Document background
The Software Agreement Contract is a fundamental legal instrument used when establishing a formal relationship between software providers and their customers in New Zealand. This agreement is essential when organizations are licensing software solutions, whether for on-premises installation or cloud-based services. The document encompasses critical elements including license grants, usage rights, service levels, maintenance terms, and compliance with New Zealand legislation such as the Contract and Commercial Law Act 2017 and Privacy Act 2020. It's particularly important for protecting both parties' interests, defining clear deliverables, establishing performance metrics, and ensuring proper risk allocation. The agreement should be used whenever a business is acquiring or providing software solutions that require ongoing support and maintenance, especially for commercial or enterprise-level implementations.
Suggested Sections

1. Parties: Identifies and provides full legal details of all parties to the agreement

2. Background: Sets out the context and purpose of the agreement, including brief description of the software

3. Definitions: Defines key terms used throughout the agreement

4. License Grant: Specifies the type, scope, and limitations of the software license

5. Payment Terms: Details the fees, payment schedule, and any recurring charges

6. Intellectual Property Rights: Establishes ownership of IP and protection of proprietary rights

7. Confidentiality: Defines confidential information and obligations regarding its protection

8. Software Delivery and Acceptance: Outlines the delivery process and acceptance criteria

9. Warranties and Representations: States warranties provided and disclaimers

10. Support and Maintenance: Details the support services and maintenance terms

11. Term and Termination: Specifies duration, renewal terms, and termination conditions

12. Liability and Indemnification: Sets out liability limitations and indemnification obligations

13. General Provisions: Includes standard legal provisions such as governing law, notices, and assignment

Optional Sections

1. Source Code Escrow: Used when source code needs to be held in escrow for business continuity

2. Professional Services: Include when implementation, training, or consulting services are part of the agreement

3. Service Level Agreement: Required when specific performance levels need to be guaranteed

4. Data Protection and Privacy: Expanded section needed when personal data processing is involved

5. Third-Party Software: Include when third-party components are part of the software solution

6. Export Controls: Required for software with international distribution

7. Disaster Recovery: Include for mission-critical software applications

8. Change Control: Used when formal change management procedures are needed

Suggested Schedules

1. Schedule 1 - Software Description: Detailed technical specifications and functionality of the software

2. Schedule 2 - License Fees: Breakdown of all fees, charges, and payment terms

3. Schedule 3 - Service Level Requirements: Detailed performance metrics, response times, and service levels

4. Schedule 4 - Support and Maintenance Services: Detailed description of support and maintenance offerings

5. Schedule 5 - Acceptance Testing Criteria: Specific criteria and procedures for acceptance testing

6. Appendix A - Authorized Users: List of authorized users or user categories and access levels

7. Appendix B - Technical Requirements: Minimum system requirements and technical specifications

8. Appendix C - Security Requirements: Security standards and requirements to be maintained

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions











































Clauses




































Relevant Industries

Information Technology

Software Development

Financial Services

Healthcare

Retail

Manufacturing

Professional Services

Education

Government

Telecommunications

E-commerce

Media and Entertainment

Relevant Teams

Legal

Information Technology

Procurement

Risk and Compliance

Operations

Information Security

Software Development

Project Management

Commercial

Vendor Management

Solution Architecture

Technical Support

Relevant Roles

Chief Technology Officer

IT Director

Legal Counsel

Procurement Manager

Software Development Manager

Contract Manager

Information Security Officer

Risk Manager

Commercial Director

Operations Manager

Technical Architect

Compliance Officer

Project Manager

Vendor Manager

Solutions Architect

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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