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1. Regulatory Compliance: Required when the services fall under specific regulatory frameworks like FAIS or FICA

2. International Services: Include when services are provided across borders or involve international transactions

3. Intellectual Property: Necessary when the mandate involves creation or use of intellectual property

4. Data Protection: Detailed POPIA compliance provisions when significant personal information processing is involved

5. Performance Metrics: Include when specific performance standards or KPIs are required

6. Sub-contracting: Required when the mandatory may need to engage third parties

7. Professional Indemnity: Important for high-risk or professional services mandates

8. Non-Competition: Include when protecting against competitive activities is crucial

1. Schedule A - Fee Structure: Detailed breakdown of all fees, charges, and commission structures

2. Schedule B - Scope of Services: Comprehensive description of services to be provided

3. Schedule C - Service Levels: Detailed service level requirements and performance metrics

4. Schedule D - Required Information: List of information and documents required from the client

5. Schedule E - Authorized Representatives: List of persons authorized to act on behalf of each party

6. Appendix 1 - Compliance Requirements: Relevant regulatory compliance requirements and procedures

7. Appendix 2 - Reporting Templates: Standard templates for required reports and documentation