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Operational Resilience Policy

Operational Resilience Policy Template for United Arab Emirates

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Key Requirements PROMPT example:

Operational Resilience Policy

I need an Operational Resilience Policy for a UAE-based fintech company that emphasizes cloud security and digital payment systems, ensuring compliance with Central Bank of UAE requirements by March 2025.

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Document background
The Operational Resilience Policy has been developed in response to the growing need for robust operational resilience frameworks in the UAE business environment. This policy document is essential for organizations operating in the UAE that need to comply with various regulatory requirements, including those from the Central Bank of UAE, Securities and Commodities Authority, and other relevant regulatory bodies. It provides a structured approach to identifying and protecting critical business services, managing operational risks, and ensuring continuous service delivery during disruptions. The policy addresses key aspects such as cyber resilience, third-party risk management, and business continuity planning, while taking into account UAE-specific regulatory requirements and business practices. Organizations should implement this policy to establish clear governance structures, risk management frameworks, and response procedures for maintaining operational resilience.
Suggested Sections

1. Purpose and Scope: Defines the objective of the policy and its application scope across the organization

2. Governance Framework: Outlines the governance structure, roles, and responsibilities for operational resilience

3. Definitions: Key terms and concepts used throughout the policy

4. Legal and Regulatory Framework: References to relevant UAE laws, regulations, and compliance requirements

5. Risk Assessment and Management: Methodology for identifying, assessing, and managing operational resilience risks

6. Important Business Services: Identification and mapping of critical business services and their dependencies

7. Impact Tolerance Levels: Definition of maximum tolerable levels of disruption for critical services

8. Business Continuity Management: Procedures for ensuring continuity of critical business operations

9. Cyber Resilience Framework: Measures for maintaining cyber security and responding to cyber threats

10. Third-Party Risk Management: Guidelines for managing operational resilience risks from third-party providers

11. Incident Management and Response: Procedures for detecting, responding to, and recovering from operational disruptions

12. Testing and Assurance: Requirements for testing operational resilience capabilities and controls

13. Training and Awareness: Program for employee training on operational resilience procedures

14. Reporting and Documentation: Requirements for internal and regulatory reporting on operational resilience

15. Review and Update: Process for periodic review and updating of the policy

Optional Sections

1. Change Management: Procedures for managing changes that could impact operational resilience - include for organizations with complex change management requirements

2. Data Protection and Privacy: Specific measures for ensuring data protection as part of operational resilience - include for organizations handling sensitive personal data

3. Physical Security: Measures for ensuring physical security of critical assets - include for organizations with significant physical infrastructure

4. Cloud Service Resilience: Specific requirements for cloud service operational resilience - include for organizations heavily reliant on cloud services

5. Remote Working Resilience: Procedures for ensuring operational resilience in remote working scenarios - include for organizations with significant remote operations

6. Financial Market Infrastructure: Specific requirements for financial market infrastructure resilience - include for financial institutions

7. Cross-Border Operations: Requirements for managing operational resilience across multiple jurisdictions - include for organizations with international operations

Suggested Schedules

1. Schedule 1: Risk Assessment Matrix: Template and guidance for risk assessment and impact analysis

2. Schedule 2: Important Business Services Register: List of critical business services and their impact tolerances

3. Schedule 3: Incident Response Templates: Standard templates for incident reporting and response

4. Schedule 4: Testing Schedule and Scenarios: Annual schedule of resilience tests and scenario descriptions

5. Schedule 5: Key Third-Party Service Providers: Register of critical third-party providers and their resilience requirements

6. Appendix A: Regulatory Reporting Requirements: Detailed requirements for UAE regulatory reporting

7. Appendix B: Business Impact Analysis Template: Template for conducting business impact analysis

8. Appendix C: Communication Protocols: Protocols for internal and external communication during disruptions

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions


















































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Relevant Industries

Banking and Financial Services

Insurance

Healthcare

Technology and Telecommunications

Energy and Utilities

Government and Public Sector

Transportation and Logistics

Retail and Consumer Services

Manufacturing

Real Estate and Construction

Education

Professional Services

Relevant Teams

Risk Management

Information Technology

Operations

Compliance

Internal Audit

Information Security

Business Continuity

Crisis Management

Quality Assurance

Process Excellence

Corporate Governance

Digital Transformation

Enterprise Architecture

Vendor Management

Human Resources

Relevant Roles

Chief Risk Officer

Chief Information Officer

Chief Operations Officer

Chief Compliance Officer

Risk Manager

Business Continuity Manager

Information Security Manager

Operations Director

Compliance Manager

IT Security Manager

Quality Assurance Manager

Internal Audit Manager

Process Excellence Manager

Enterprise Risk Manager

Digital Transformation Manager

Business Unit Director

Corporate Governance Manager

Operational Risk Specialist

Resilience Coordinator

Crisis Management Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Operational Resilience Policy

A comprehensive operational resilience framework aligned with UAE regulations and best practices, designed to ensure business continuity and risk management.

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