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The Client Acceptance Letter is a crucial document in Australian professional services that formally initiates a business relationship between a service provider and their client. It is typically used following initial discussions and negotiations, serving as an interim step before a more detailed service agreement or contract is put in place. The document confirms the service provider's acceptance of the client relationship while outlining fundamental terms, scope of services, and commercial arrangements. Under Australian law, while less formal than a full service agreement, the Client Acceptance Letter can create binding obligations and must comply with relevant legislation including the Australian Consumer Law, Privacy Act, and industry-specific regulations. It serves as a key risk management tool by clearly documenting the initial understanding between parties and establishing the framework for the professional relationship.

1. Letter Header: Company letterhead, date, reference number, and client's contact details

2. Salutation: Professional greeting addressing the appropriate client contact

3. Confirmation of Acceptance: Clear statement accepting the client and expressing appreciation for choosing the firm

4. Scope of Services: Brief outline of the agreed services to be provided

5. Key Terms: Essential commercial terms including fees, payment terms, and timing

6. Next Steps: Clear outline of immediate actions and what the client can expect

7. Contact Details: Primary contact person and their details for ongoing communication

8. Closing: Professional closing, signature block, and company details