1. Parties: Identification of the freight forwarder and the client, including full legal names, addresses, and registration details
2. Background: Context of the agreement, brief description of the parties' businesses, and purpose of the freight forwarding arrangement
3. Definitions: Detailed definitions of key terms used throughout the agreement including technical shipping terms, service definitions, and industry-specific terminology
4. Services: Comprehensive description of freight forwarding services to be provided, including cargo handling, documentation, customs clearance, and transportation arrangements
5. Service Standards: Performance standards, KPIs, and service level requirements the freight forwarder must meet
6. Obligations of the Freight Forwarder: Detailed responsibilities including cargo handling, documentation, compliance with regulations, and communication requirements
7. Client Obligations: Client's responsibilities including providing accurate information, packaging requirements, and cooperation obligations
8. Rates and Payment Terms: Pricing structure, payment terms, invoicing procedures, and any additional charges or surcharges
9. Liability and Insurance: Allocation of risk, limitation of liability, insurance requirements, and indemnification provisions
10. Term and Termination: Duration of the agreement, renewal terms, and circumstances for termination
11. Force Majeure: Events excusing performance and procedures for handling force majeure situations
12. Confidentiality: Protection of confidential information and trade secrets
13. Dispute Resolution: Procedures for resolving disputes, including jurisdiction and governing law
14. General Provisions: Standard boilerplate clauses including notices, assignment, entire agreement, and amendments
