Document background
The Cloud Master Agreement serves as the foundational legal framework for organizations seeking to establish a long-term relationship for cloud service provision in Canada. This document is essential when a business plans to utilize cloud services for data storage, processing, or application hosting, and requires comprehensive terms that comply with Canadian federal and provincial regulations. The agreement addresses crucial elements such as data protection under PIPEDA, provincial privacy laws, security standards, service level commitments, and data residency requirements. It's particularly important for organizations handling sensitive data or operating in regulated industries, as it establishes clear protocols for data handling, breach notification, and service provider accountability. The Cloud Master Agreement typically serves as an umbrella agreement under which specific service orders or statements of work can be executed.
