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1. Data Migration: Terms for initial data transfer and migration services, used when onboarding existing data

2. Professional Services: Additional consulting or implementation services, included when professional services are part of the offering

3. Multi-tenant Services: Specific provisions for shared infrastructure environments, used in multi-tenant deployments

4. Compliance with Industry Standards: Specific industry compliance requirements (e.g., healthcare, financial services), included based on industry context

5. Data Residency: Specific provisions for data location and cross-border data transfers, needed for clients with geographic restrictions

6. Custom Development: Terms for customization and development services, included when custom features are required

7. Training and Documentation: Provisions for user training and system documentation, included when comprehensive knowledge transfer is needed

1. Schedule A - Service Level Metrics: Detailed technical specifications of service level metrics and measurement methodologies

2. Schedule B - Pricing and Fee Structure: Detailed pricing information, including variable costs and calculation methods

3. Schedule C - Technical Requirements: Specific technical requirements, including supported platforms and connectivity specifications

4. Schedule D - Security Standards: Detailed security protocols, compliance requirements, and certification standards

5. Schedule E - Support Procedures: Detailed support processes, escalation procedures, and contact information

6. Schedule F - Service Credit Calculations: Detailed formulas and examples for service credit calculations

7. Appendix 1 - Authorized Users: List of authorized users and access levels

8. Appendix 2 - Data Handling Procedures: Specific procedures for data handling, retention, and destruction