Document background
The Master Services Agreement (MSA) is a foundational document used to establish a long-term business relationship between a service provider and a client under German law. This type of agreement is particularly relevant when parties anticipate multiple service engagements over time and need a standardized framework to govern their relationship. The MSA Agreement sets out the principal terms and conditions that will apply to all future service transactions, including key provisions required under German law such as liability limitations, data protection requirements, and standard business terms regulations. It typically includes or references separate schedules for specific services, pricing, and service levels, allowing for flexibility while maintaining consistency in the core legal relationship. This structure is commonly used in various industries where ongoing service provision is required, from IT services to professional consulting.
