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1. Emergency Services: Terms for emergency maintenance services outside regular hours, used when 24/7 support is offered

2. Replacement Vehicle: Terms for providing temporary replacement vehicles during extended maintenance, included when this service is offered

3. Multiple Vehicle Provisions: Additional terms for fleet maintenance, included when contract covers multiple vehicles

4. Performance Metrics: Specific KPIs and service levels, included for commercial or fleet contracts

5. Subcontractor Terms: Terms governing use of subcontractors, included when maintenance provider may delegate work

6. Special Tools/Equipment: Provisions for specialized equipment or diagnostic tools, relevant for high-end or specialized vehicles

7. Environmental Compliance: Specific environmental protection measures, included for contracts involving hazardous materials or specialized waste handling

1. Schedule 1 - Maintenance Schedule: Detailed maintenance intervals and specific services to be performed at each interval

2. Schedule 2 - Price List: Comprehensive pricing for standard services and parts, including labor rates

3. Schedule 3 - Service Level Agreement: Detailed performance standards, response times, and quality metrics

4. Schedule 4 - Approved Parts List: List of approved replacement parts and their specifications

5. Schedule 5 - Vehicle Condition Report: Template for documenting vehicle condition at contract start

6. Appendix A - Service History: Template for recording maintenance services performed

7. Appendix B - Quality Control Procedures: Detailed procedures for ensuring service quality

8. Appendix C - Contact Details: List of key contacts for both parties, including emergency contacts