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1. Emergency Services: Terms for emergency breakdown services and response times

2. Replacement Vehicle: Provisions for temporary replacement vehicle during extended repairs

3. Performance Metrics: Specific KPIs and service level agreements

4. Environmental Compliance: Special provisions for eco-friendly maintenance practices

5. Multi-Vehicle Provisions: Special terms for contracts covering multiple vehicles

6. Staff Requirements: Specific qualifications or certifications required for maintenance staff

7. Subcontracting: Terms governing the use of subcontractors for specific services

1. Schedule A - Vehicle Details: Detailed information about the vehicle(s) covered including make, model, registration numbers

2. Schedule B - Maintenance Services: Comprehensive list of maintenance services included and their frequencies

3. Schedule C - Price List: Detailed pricing for different services and parts

4. Schedule D - Service Level Agreement: Specific performance metrics and response times

5. Schedule E - Approved Parts List: List of approved manufacturers and parts that can be used

6. Appendix 1 - Maintenance Checklist: Standard checklist for routine maintenance procedures

7. Appendix 2 - Service History Template: Template for recording maintenance history

8. Appendix 3 - Emergency Contact Information: List of emergency contacts and procedures