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Preventative Maintenance Agreement
1. Parties: Identification of the service provider and the customer, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement, including brief description of customer's business and maintenance needs
3. Definitions: Key terms used throughout the agreement, including technical terminology specific to the maintenance services
4. Scope of Services: Detailed description of the preventative maintenance services to be provided, including frequency and nature of inspections
5. Service Provider's Obligations: Comprehensive list of the maintenance provider's responsibilities, including quality standards and response times
6. Customer's Obligations: Customer's responsibilities, including providing access, information, and maintaining basic operational conditions
7. Service Levels: Specific performance metrics, maintenance schedules, and response times for different types of maintenance activities
8. Fees and Payment: Pricing structure, payment terms, and any provisions for price adjustments
9. Term and Termination: Duration of the agreement, renewal provisions, and circumstances for termination
10. Liability and Insurance: Allocation of risks, limitation of liability, and required insurance coverage
11. Force Majeure: Circumstances excusing performance and procedures for handling force majeure events
12. Confidentiality: Protection of confidential information exchanged during the service provision
13. Governing Law and Jurisdiction: Specification of Danish law as governing law and jurisdiction for dispute resolution
14. General Provisions: Standard boilerplate clauses including notices, entire agreement, and amendments
1. Emergency Services: Additional provisions for emergency maintenance services outside regular preventative maintenance scope
2. Spare Parts: Specific terms regarding the supply, storage, and pricing of spare parts if not included in main maintenance fee
3. Training: Provisions for training customer's personnel in basic maintenance procedures
4. Warranty: Specific warranties for maintenance work and any replaced parts, if not covered in main obligations
5. Data Protection: Specific provisions required if maintenance involves access to personal data or sensitive systems
6. Environmental Compliance: Special provisions regarding environmental regulations and waste handling
7. Subcontractors: Terms governing the use and management of subcontractors for specific maintenance tasks
8. Equipment Loan: Terms for any temporary equipment provided during maintenance activities
1. Schedule 1 - Equipment List: Detailed list of equipment covered under the maintenance agreement
2. Schedule 2 - Maintenance Specifications: Detailed technical specifications for each type of maintenance service
3. Schedule 3 - Service Level Agreement: Detailed performance metrics, response times, and related penalties/remedies
4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, including any variable charges and price adjustment mechanisms
5. Schedule 5 - Key Personnel: List of key personnel from both parties responsible for contract management
6. Schedule 6 - Site Access Procedures: Specific procedures for accessing customer sites and security requirements
7. Schedule 7 - Reporting Requirements: Templates and specifications for maintenance reports and documentation
8. Appendix A - Health and Safety Requirements: Specific health and safety procedures and requirements for maintenance activities
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