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Delivery Partner Agreement Template for England and Wales

A Delivery Partner Agreement is a legal contract governed by the laws of England and Wales that establishes the terms and conditions between a principal company and a delivery service provider. The agreement covers essential aspects such as service levels, performance metrics, payment terms, liability allocation, and operational requirements. It ensures compliance with UK transportation, employment, and data protection regulations while providing a framework for managing the delivery relationship.

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What is a Delivery Partner Agreement?

The Delivery Partner Agreement is essential for businesses operating in England and Wales that require reliable delivery services as part of their operations. This contract type is designed to establish clear expectations, responsibilities, and performance standards between the principal company and its delivery partners. It addresses critical aspects such as service scope, operational procedures, compliance requirements, risk allocation, and commercial terms. The agreement ensures adherence to UK regulations while providing flexibility to accommodate various delivery models and business needs.

What sections should be included in a Delivery Partner Agreement?

1. Parties: Identifies and defines the contracting parties (Principal and Delivery Partner)

2. Background: Sets out context and commercial purpose of the delivery partner arrangement

3. Definitions and Interpretation: Defines key terms used throughout the agreement and rules of interpretation

4. Services: Details the delivery services to be provided, including scope and requirements

5. Payment Terms: Specifies fees, payment schedule, invoicing process, and any performance-related payments

6. Service Levels: Defines performance metrics, standards, and consequences of failure to meet them

7. Term and Termination: Duration of agreement, renewal provisions, and termination rights

8. Obligations of the Delivery Partner: Key responsibilities and commitments of the delivery partner

9. Obligations of the Principal: Key responsibilities and commitments of the principal party

10. Compliance with Laws: Requirements to comply with relevant legislation and regulations

11. Insurance and Liability: Insurance requirements and limitation of liability provisions

12. Confidentiality: Protection and handling of confidential information

13. Data Protection: Compliance with data protection laws and data handling requirements

14. Intellectual Property: Ownership and usage rights of intellectual property

15. Force Majeure: Provisions for handling events beyond reasonable control

16. Governing Law and Jurisdiction: Specification of English and Welsh law as governing law and jurisdiction

What sections are optional to include in a Delivery Partner Agreement?

1. Change Control: Process for managing changes to services or agreement terms (for complex or long-term arrangements)

2. Subcontracting: Terms governing use of subcontractors and subcontractor management

3. Technology Requirements: Specific technology or system requirements for service delivery

4. Training and Support: Requirements for training staff and providing operational support

5. Business Continuity: Requirements for business continuity and disaster recovery

6. Environmental Requirements: Specific environmental compliance and sustainability requirements

What schedules should be included in a Delivery Partner Agreement?

1. Schedule 1 - Service Description: Detailed specification of delivery services and operational requirements

2. Schedule 2 - Service Levels: Detailed performance metrics, KPIs, and measurement methodology

3. Schedule 3 - Pricing Schedule: Detailed pricing structure, rates, and payment terms

4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and requirements

5. Schedule 5 - Operating Manual: Detailed operational procedures, processes, and requirements

6. Schedule 6 - Insurance Requirements: Detailed insurance coverage requirements and minimum levels

7. Schedule 7 - Key Personnel: Details of key personnel from both parties and their roles

8. Schedule 8 - Form of Change Control Notice: Template and process for implementing contract changes

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents

Jurisdiction

England and Wales

Cost

Free to use

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