Document background
The Close Credit Card Letter is a formal document used in Hong Kong's banking sector when a credit card holder wishes to terminate their credit card account. This document is essential for maintaining clear records of account closure requests and ensuring compliance with Hong Kong banking regulations and the Code of Banking Practice. It typically includes the account holder's personal information, credit card details, confirmation of any outstanding balances, and instructions for handling recurring payments or supplementary cards. The letter serves as official documentation of the customer's request and the bank's acknowledgment, protecting both parties' interests during the account closure process. It's particularly important in Hong Kong's highly regulated banking environment, where proper documentation of financial service termination is required.
