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1. Service Levels: Include when specific performance metrics and standards need to be maintained

2. Change Control: Include for projects likely to require scope or specification changes

3. Insurance: Include when specific insurance coverage requirements exist

4. Security Requirements: Include when services involve IT systems or sensitive data access

5. Business Continuity: Include for critical services requiring disaster recovery planning

6. Anti-Corruption: Include when dealing with government entities or high-risk industries

7. Environmental Compliance: Include when services have environmental impacts

8. Subcontracting: Include when service provider may need to engage subcontractors

9. Personnel Requirements: Include when specific qualifications or security clearances are needed

1. Schedule 1 - Service Specifications: Detailed technical specifications of services to be provided

2. Schedule 2 - Service Levels and KPIs: Specific performance metrics, measurement methods, and penalties

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

4. Schedule 4 - Implementation Plan: Timeline and milestones for service implementation

5. Schedule 5 - Approved Subcontractors: List of pre-approved subcontractors if applicable

6. Schedule 6 - Security Protocols: Detailed security requirements and procedures

7. Schedule 7 - Contact Details: Key personnel and escalation contacts for both parties

8. Appendix A - Required Forms: Standard forms for service requests, reports, or other documentation