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Enterprise EULA Template for Malaysia

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Key Requirements PROMPT example:

Enterprise EULA

"I need an Enterprise EULA for a cloud-based financial software solution that will be deployed across multiple banking institutions in Malaysia, with specific emphasis on data protection and compliance with banking regulations, planned for launch in March 2025."

Document background
This Enterprise EULA (End User License Agreement) is designed for use in Malaysian jurisdiction where a software provider is licensing enterprise-level software products to business organizations. The agreement is typically used when deploying commercial software solutions that will be used across an organization, rather than by individual users. It includes comprehensive terms covering license scope, user permissions, deployment rights, maintenance, and support services, while ensuring compliance with Malaysian legal requirements including data protection, electronic commerce, and intellectual property laws. The Enterprise EULA is particularly important for software deployments that involve multiple users, departments, or locations within an organization, and where the software is critical to business operations. This agreement provides the necessary legal framework for enterprise-wide software licensing while protecting both the provider's intellectual property rights and the customer's business interests.
Suggested Sections

1. Parties: Identification of the software provider and the enterprise licensee

2. Background: Context of the agreement and brief description of the software

3. Definitions: Definitions of key terms used throughout the agreement

4. License Grant: Scope of license, permitted users, and usage restrictions

5. License Fees and Payment: Payment terms, fee structure, and payment schedules

6. Intellectual Property Rights: ownership of IP and protection of software rights

7. Confidentiality: Protection of confidential information and trade secrets

8. Data Protection: Compliance with PDPA and data handling requirements

9. Customer Obligations: Enterprise responsibilities and usage restrictions

10. Provider Obligations: Software provider's commitments and responsibilities

11. Warranties and Disclaimers: Software warranties and limitation of warranties

12. Liability and Indemnification: Limitation of liability and indemnification provisions

13. Term and Termination: Duration, renewal, and termination conditions

14. General Provisions: Standard boilerplate clauses including governing law

Optional Sections

1. Professional Services: Additional services like implementation or training, included if provider offers these services

2. Service Levels: SLA terms and performance metrics, needed if software includes hosted components

3. Disaster Recovery: Backup and recovery procedures, relevant for critical enterprise applications

4. Audit Rights: Provider's right to audit usage, important for variable-user licensing models

5. Export Controls: Export compliance terms, needed if software contains restricted technologies

6. Third-Party Software: Terms regarding incorporated third-party components, if applicable

7. Source Code Escrow: Source code escrow provisions, relevant for business-critical applications

Suggested Schedules

1. Schedule 1 - Software Description: Detailed description of software, modules, and functionality

2. Schedule 2 - License Metrics: Specific licensing metrics, user types, and quantity limitations

3. Schedule 3 - Fee Schedule: Detailed breakdown of license fees, maintenance fees, and payment terms

4. Schedule 4 - Technical Requirements: Hardware and software requirements for deployment

5. Schedule 5 - Support Services: Description of support levels, response times, and procedures

6. Appendix A - Acceptable Use Policy: Detailed acceptable use terms and restrictions

7. Appendix B - Security Requirements: Security standards and compliance requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions


























Clauses






























Relevant Industries

Technology

Financial Services

Manufacturing

Healthcare

Retail

Telecommunications

Professional Services

Education

Government

Energy

Transportation

Construction

Agriculture

Mining

Relevant Teams

Legal

Information Technology

Procurement

Compliance

Information Security

Finance

Operations

Risk Management

Vendor Management

Technical Operations

Software Asset Management

Relevant Roles

Chief Information Officer

Chief Technology Officer

IT Director

Legal Counsel

Procurement Manager

Software Asset Manager

Enterprise Architect

Information Security Manager

Compliance Officer

Operations Director

Technical Project Manager

Systems Administrator

Chief Financial Officer

Risk Manager

Vendor Management Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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