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Professional Services Retainer Agreement
"I need a Professional Services Retainer Agreement for my IT consulting firm based in Kuala Lumpur to provide ongoing technical advisory services to a multinational corporation, with monthly reporting requirements and quarterly review meetings starting from March 2025."
1. Parties: Identification and details of the service provider and client
2. Background: Context of the agreement and general purpose of the retainer arrangement
3. Definitions: Key terms used throughout the agreement
4. Appointment and Scope of Services: Terms of appointment and detailed description of professional services covered under the retainer
5. Term and Renewal: Duration of the retainer agreement and renewal provisions
6. Fees and Payment Terms: Retainer fee structure, payment schedule, and additional charging mechanisms
7. Service Provider's Obligations: Core responsibilities and service standards of the professional service provider
8. Client's Obligations: Client's responsibilities and commitments to enable service delivery
9. Confidentiality: Protection of confidential information and trade secrets
10. Intellectual Property: Ownership and rights regarding created materials and pre-existing IP
11. Limitation of Liability: Extent and limitations of service provider's liability
12. Termination: Circumstances and procedures for ending the agreement
13. General Provisions: Standard contractual provisions including notices, amendments, and governing law
1. Data Protection: Detailed data handling and protection provisions when personal data processing is involved
2. Non-Competition: Restrictions on competitive activities when dealing with sensitive industry information
3. Insurance: Insurance requirements when services involve significant risks or regulatory requirements
4. Force Majeure: Provisions for unforeseen circumstances preventing service delivery
5. Anti-Corruption: Compliance with anti-corruption laws when dealing with government or regulated sectors
6. Service Credits: Performance-based credits or penalties when specific service levels are crucial
7. Dispute Resolution: Detailed dispute resolution procedures when alternative dispute resolution is preferred
1. Schedule 1 - Scope of Services: Detailed breakdown of services covered under the retainer
2. Schedule 2 - Fee Schedule: Detailed fee structure, rates, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics and service standards
4. Schedule 4 - Key Personnel: Details of key team members assigned to provide the services
5. Schedule 5 - Required Insurance: Specific insurance types and coverage levels
6. Appendix A - Report Templates: Standard formats for service delivery reports and documentation
7. Appendix B - Communication Protocols: Procedures for routine communications and escalations
Authors
Professional Services
Consulting
Legal Services
Accounting and Finance
Information Technology
Management Consulting
Engineering Services
Marketing and Communications
Human Resources
Healthcare Services
Environmental Services
Architecture and Design
Business Advisory
Research and Development
Legal
Procurement
Finance
Operations
Compliance
Risk Management
Commercial
Business Development
Project Management
Professional Services
Contract Administration
Chief Executive Officer
Chief Financial Officer
Legal Counsel
Procurement Manager
Contract Manager
Business Development Director
Operations Director
Project Manager
Professional Services Director
Compliance Officer
Risk Manager
Finance Manager
Managing Partner
Commercial Director
Head of Operations
General Counsel
Chief Operating Officer
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