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1. Additional Services: Terms for services beyond the standard retainer scope, used when the agreement allows for ad-hoc additional work

2. Service Levels: Specific performance metrics and standards, included when service quality measurements are required

3. Personnel: Details about key personnel assigned to the client, used when specific team members are crucial to the arrangement

4. Insurance: Insurance requirements and coverage details, included for high-risk or regulated services

5. Data Protection: Specific data handling and protection requirements, needed when personal data processing is involved

6. Non-Competition: Restrictions on competing activities, included when protecting business interests is crucial

7. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term arrangements

8. Dispute Resolution: Detailed process for handling disputes, including mediation or arbitration procedures

1. Schedule 1 - Scope of Services: Detailed breakdown of services included in the monthly retainer

2. Schedule 2 - Fee Structure: Detailed breakdown of the monthly retainer fee and any additional charges

3. Schedule 3 - Service Levels: Specific metrics and standards for service delivery

4. Schedule 4 - Key Personnel: Details of key team members assigned to the client

5. Appendix A - Required Reports: Templates and examples of required regular reports

6. Appendix B - Communication Protocol: Procedures for routine communications and escalations