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Supply And Service Agreement

Supply And Service Agreement Template for Malaysia

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Key Requirements PROMPT example:

Supply And Service Agreement

"I need a Supply and Service Agreement for providing IT hardware and ongoing maintenance services to a Malaysian telecommunications company, including quarterly performance reviews and service level requirements, with the contract starting from March 2025."

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Document background
The Supply And Service Agreement is a versatile commercial contract designed for business relationships where a party provides both goods and services to another party. This document is particularly relevant in the Malaysian business context, where it must comply with local legislation including the Contracts Act 1950, Sale of Goods Act 1957, and Consumer Protection Act 1999. It is commonly used when businesses require an integrated approach to procurement, combining physical products with associated services such as maintenance, support, or implementation. The agreement includes comprehensive terms covering ordering processes, delivery requirements, service standards, warranties, risk allocation, and dispute resolution mechanisms, all tailored to meet Malaysian legal requirements and commercial practices.
Suggested Sections

1. Parties: Identification and details of the contracting parties

2. Background: Context of the agreement and business relationship

3. Definitions: Defined terms used throughout the agreement

4. Scope of Supply and Services: Detailed description of goods to be supplied and services to be provided

5. Term and Renewal: Duration of the agreement and renewal provisions

6. Ordering Process: Procedures for placing and accepting orders

7. Delivery and Performance: Terms relating to delivery of goods and performance of services

8. Quality and Standards: Quality requirements and applicable standards for goods and services

9. Price and Payment: Pricing structure, payment terms, and invoicing procedures

10. Title and Risk: Transfer of ownership and risk in goods

11. Warranties and Representations: Warranties regarding goods and services, and general representations

12. Compliance with Laws: Obligations to comply with applicable laws and regulations

13. Confidentiality: Protection of confidential information

14. Liability and Indemnity: Limitation of liability and indemnification provisions

15. Termination: Grounds and process for termination

16. Force Majeure: Provisions for unforeseen circumstances affecting performance

17. Governing Law and Jurisdiction: Applicable law and dispute resolution mechanisms

18. General Provisions: Standard boilerplate clauses including notices, assignment, and amendments

Optional Sections

1. Insurance: Insurance requirements - include when significant risks need to be covered

2. Intellectual Property Rights: IP ownership and licenses - include when IP is created or used in services

3. Data Protection: Data handling obligations - include when personal data is processed

4. Service Levels: Performance metrics and penalties - include for critical services

5. Business Continuity: Disaster recovery provisions - include for critical supply relationships

6. Anti-Corruption: Anti-bribery and corruption provisions - include for high-value or government-related contracts

7. Export Control: Export compliance - include when dealing with international trade

8. Environmental Compliance: Environmental standards - include for environmentally sensitive supplies

9. Subcontracting: Rules for subcontracting - include when subcontractors may be used

10. Training and Support: Training obligations - include when complex products or services are involved

Suggested Schedules

1. Schedule 1 - Goods Specification: Detailed technical specifications of goods to be supplied

2. Schedule 2 - Services Specification: Detailed scope and specifications of services to be provided

3. Schedule 3 - Pricing Schedule: Detailed pricing structure, rates, and charges

4. Schedule 4 - Service Levels and KPIs: Performance metrics, measurement methods, and remedies

5. Schedule 5 - Delivery Locations: List of approved delivery locations and specific requirements

6. Schedule 6 - Contact Details: Key personnel and contact information for both parties

7. Schedule 7 - Form of Purchase Order: Standard form for ordering goods and services

8. Schedule 8 - Change Control Procedure: Process for managing changes to goods, services, or agreement terms

9. Schedule 9 - Acceptance Testing: Procedures for testing and accepting goods or services

10. Schedule 10 - Transition Plan: Implementation or transition-in plan for services

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions














































Clauses









































Relevant Industries

Manufacturing

Technology

Telecommunications

Healthcare

Construction

Retail

Energy

Automotive

Food and Beverage

Electronics

Industrial Equipment

Professional Services

Logistics

Facilities Management

Information Technology

Relevant Teams

Legal

Procurement

Supply Chain

Operations

Finance

Compliance

Risk Management

Commercial

Vendor Management

Contract Administration

Business Development

Relevant Roles

Procurement Manager

Supply Chain Director

Commercial Director

Legal Counsel

Contract Manager

Operations Manager

Chief Financial Officer

Purchasing Officer

Vendor Manager

Business Development Manager

Risk Manager

Compliance Officer

General Manager

Category Manager

Supply Chain Analyst

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Supply Agreement Contract

A Malaysian law-governed agreement establishing terms and conditions for regular supply of goods between supplier and buyer, incorporating local commercial regulations and business practices.

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Supply And Service Agreement

A Malaysian law-governed agreement combining supply of goods and provision of services, establishing terms for delivery, performance, and commercial relationship.

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