Document background
The Terms and Conditions of Service Agreement serves as a foundational legal document for businesses providing services in Malaysia, whether through digital platforms or traditional channels. This document is essential for establishing clear contractual relationships between service providers and their users, incorporating necessary protections and obligations under Malaysian law. It addresses key aspects of service delivery, user rights, data protection (under PDPA 2010), and dispute resolution while ensuring compliance with Malaysian consumer protection regulations. The agreement is particularly crucial in the digital age where services are increasingly provided online and across borders, requiring careful consideration of both local and international business practices while maintaining compliance with Malaysian jurisdiction requirements.
