Document background
The Company Conflict Resolution Policy serves as a fundamental governance document for organizations operating in Nigeria, establishing standardized procedures for addressing workplace disputes and maintaining harmonious work relationships. This document becomes essential when organizations need to formalize their approach to conflict management and ensure compliance with Nigerian labor laws, including the Labour Act and Trade Disputes Act. The policy includes comprehensive guidelines for both informal and formal resolution processes, clear definitions of roles and responsibilities, and specific procedures for documentation and appeals. It is designed to protect both employer and employee interests while promoting fair and efficient dispute resolution. The policy should be implemented as part of the organization's core HR policies and reviewed periodically to ensure continued alignment with Nigerian legal requirements and organizational needs.
