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HR Outsourcing Agreement
"I need an HR Outsourcing Agreement for my tech startup in Lagos, Nigeria, where we're outsourcing all HR functions including recruitment, payroll, and benefits administration to a professional HR firm starting March 2025."
1. Parties: Identification of the Client company and the HR Service Provider, including their registered addresses and company details
2. Background: Context of the agreement, including the Client's desire to outsource HR functions and the Provider's expertise
3. Definitions: Key terms used throughout the agreement, including Services, Deliverables, Client Data, Confidential Information, etc.
4. Scope of Services: Detailed description of HR services to be provided, including core responsibilities and deliverables
5. Service Provider's Obligations: Key responsibilities and commitments of the HR service provider, including compliance with laws and professional standards
6. Client's Obligations: Responsibilities of the client, including providing necessary information and access
7. Data Protection and Confidentiality: Obligations regarding handling of personal data and confidential information in compliance with NDPR
8. Service Levels: Performance standards, KPIs, and measurement criteria
9. Fees and Payment Terms: Pricing structure, payment schedule, and related financial terms
10. Term and Termination: Duration of agreement, renewal terms, and termination provisions
11. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification obligations
12. Dispute Resolution: Process for resolving disputes, including applicable law and jurisdiction
13. General Provisions: Standard clauses including force majeure, notices, assignment, and entire agreement
1. International Services: Additional provisions for managing international workforce, including immigration compliance - include when services involve expatriate employees
2. Specialized Training: Specific provisions for training services - include when provider will conduct employee training programs
3. Recruitment Services: Detailed provisions for recruitment and talent acquisition - include when recruitment is part of services
4. Transition Services: Provisions for transition of services from existing providers or back to client - include when complex service transition is involved
5. Business Continuity: Disaster recovery and business continuity requirements - include for critical HR services
6. Compliance with Industry Standards: Specific industry compliance requirements - include when client operates in regulated industries
1. Schedule 1 - Services Description: Detailed breakdown of all HR services to be provided
2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics and measurement criteria
3. Schedule 3 - Fee Schedule: Detailed pricing structure and payment terms
4. Schedule 4 - Data Processing Agreement: Specific terms for handling personal data in compliance with NDPR
5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation
6. Appendix A - Required Reports: List and format of required regular reports
7. Appendix B - Key Personnel: List of key personnel from both parties
8. Appendix C - Security Requirements: IT and physical security requirements for handling client data
Authors
Manufacturing
Financial Services
Technology
Retail
Healthcare
Education
Oil and Gas
Telecommunications
Construction
Professional Services
Agriculture
Hospitality
Mining
Transportation
Real Estate
Human Resources
Legal
Finance
Operations
Procurement
Compliance
Risk Management
Executive Leadership
Administration
Chief Human Resources Officer
HR Director
Head of Human Resources
HR Manager
Chief Operating Officer
Chief Financial Officer
Legal Counsel
Procurement Manager
Contracts Manager
Operations Director
HR Business Partner
Compliance Officer
Risk Manager
Finance Director
Managing Director
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