This HR Outsourcing Contract is designed for use in the Nigerian business environment where organizations seek to optimize their human resources operations through external expertise. The document is particularly relevant in today's business landscape where companies increasingly focus on core competencies while partnering with specialized service providers for HR functions. It addresses critical aspects such as recruitment, payroll, benefits administration, training, and compliance with Nigerian employment laws. The contract ensures comprehensive coverage of service delivery expectations, data protection requirements, and performance metrics while maintaining compliance with Nigerian regulatory requirements including the Labour Act, Pension Reform Act, and NDPR. This agreement is suitable for both large corporations and SMEs looking to outsource part or all of their HR functions, providing flexibility to adapt to various business needs while maintaining legal compliance.
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1. Parties: Identification of the HR service provider and the client company
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of HR services to be provided
5. Term and Termination: Duration of the agreement and termination provisions
6. Service Provider Obligations: Detailed responsibilities and commitments of the HR service provider
7. Client Obligations: Responsibilities and commitments of the client company
8. Fees and Payment Terms: Pricing structure, payment schedule, and related terms
9. Data Protection and Confidentiality: Provisions for handling sensitive information in compliance with NDPR
10. Service Levels: Performance standards and metrics for service delivery
11. Staff and Resources: Requirements regarding personnel allocation and resource management
12. Compliance with Laws: Commitment to comply with Nigerian employment and labor laws
13. Liability and Indemnification: Allocation of risks and responsibilities between parties
14. Dispute Resolution: Procedures for handling disputes under Nigerian law
15. General Provisions: Standard contractual clauses including notices, amendments, and governing law
1. Transition Services: Used when existing HR functions are being transferred to the provider
2. International Services: Include when services extend to international operations or expatriate management
3. Intellectual Property Rights: Required when HR services involve development of custom tools or materials
4. Business Continuity: Important for critical HR functions requiring disaster recovery planning
5. Change Control: Needed for contracts requiring flexibility in service scope modifications
6. Technology and Systems: Include when provider will use or integrate with client's HR systems
7. Training and Knowledge Transfer: Important when provider will train client's staff
8. Performance Bonds: Include when financial guarantees are required for service delivery
1. Schedule 1 - Scope of Services: Detailed breakdown of specific HR services to be provided
2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics and measurement criteria
3. Schedule 3 - Fee Schedule: Detailed pricing structure and payment terms
4. Schedule 4 - Implementation Plan: Timeline and milestones for service implementation
5. Schedule 5 - Data Processing Agreement: Detailed terms for handling personal data under NDPR
6. Schedule 6 - Key Personnel: List of key staff and their roles
7. Appendix A - Required Reports: Templates and specifications for regular reporting
8. Appendix B - Contact Details: Key contacts and escalation procedures
9. Appendix C - Compliance Checklist: List of applicable Nigerian laws and compliance requirements
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