Document background
The Software Maintenance Contract is essential for organizations operating in Nigeria that rely on software systems for their business operations. This agreement is typically used when a company needs ongoing support and maintenance for their software applications, whether developed internally or by third parties. The contract addresses the specific requirements of Nigerian law, including compliance with the Nigeria Data Protection Regulation (NDPR) 2019 and the Cybercrimes Act 2015. It establishes clear service levels, maintenance schedules, and response times while defining the responsibilities of both parties. This document is particularly crucial for businesses seeking to ensure their software systems remain secure, up-to-date, and compliant with local regulations while maintaining optimal performance through professional maintenance services.
