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1. Data Protection: Detailed GDPR compliance provisions, required when personal data processing is involved in the logistics services

2. Customs and International Trade: Specific provisions for international logistics services, including customs clearance responsibilities

3. Sustainability Requirements: Environmental standards and sustainable practices requirements, important for eco-conscious clients

4. IT Systems Integration: Technical specifications for integration between client and provider systems, needed for digital logistics services

5. Disaster Recovery: Business continuity and disaster recovery procedures, crucial for high-value or critical logistics operations

6. Quality Management: Specific quality control procedures and certifications, important for specialized industries

7. Change Management: Procedures for implementing changes to services or requirements, useful for long-term or complex arrangements

1. Schedule 1 - Service Specifications: Detailed technical specifications of all logistics services, including operational procedures

2. Schedule 2 - KPI Metrics and Calculations: Detailed methodology for measuring and calculating each KPI

3. Schedule 3 - Pricing Schedule: Detailed breakdown of all fees, charges, and pricing calculations

4. Schedule 4 - Operating Procedures: Step-by-step procedures for daily operations, handling requirements, and specific processes

5. Schedule 5 - Locations and Facilities: Details of warehouses, distribution centers, and other facilities covered by the agreement

6. Schedule 6 - Contact Details and Escalation Matrix: Key personnel contacts and escalation procedures for various situations

7. Schedule 7 - Insurance Requirements: Specific insurance types and coverage levels required

8. Appendix A - Report Templates: Standard formats for performance reports and other required documentation

9. Appendix B - Service Level Credits: Calculation method and application of service credits for KPI failures