Document background
The Service User Agreement serves as the primary legal framework governing the relationship between service providers and their users in the Netherlands. This document is essential for any business offering services, whether digital or traditional, to both business clients and consumers. It must comply with Dutch Civil Code provisions, particularly Books 6 and 7, while incorporating EU-wide regulations such as GDPR and consumer protection directives. The agreement typically covers service scope, user obligations, data protection, liability limitations, and dispute resolution mechanisms. It's particularly crucial for online services, SaaS providers, and professional service firms operating under Dutch jurisdiction, requiring regular updates to reflect changing legal requirements and business practices.
