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Sales And Service Agreement

Sales And Service Agreement Template for New Zealand

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Key Requirements PROMPT example:

Sales And Service Agreement

"I need a Sales and Service Agreement for my software company to provide enterprise accounting software licenses and ongoing maintenance services to corporate clients in New Zealand, with specific attention to data protection and service level commitments."

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Document background
The Sales and Service Agreement is essential for businesses operating in New Zealand that combine the supply of goods with ongoing service provisions. This document type is particularly relevant when a supplier provides both physical or digital products along with related services such as maintenance, support, or professional services. The agreement ensures compliance with New Zealand legal requirements while protecting both parties' interests through clear terms on delivery, performance standards, warranties, and risk allocation. It's commonly used in technology implementations, equipment supply, managed services, and similar arrangements where the relationship extends beyond a simple sale transaction to include ongoing service obligations.
Suggested Sections

1. Parties: Identifies and provides full legal details of all parties to the agreement

2. Background: Sets out the context and purpose of the agreement, including any relevant business relationship history

3. Definitions: Defines key terms used throughout the agreement for clarity and consistency

4. Supply of Goods: Details the goods to be supplied, including specifications, quantities, and delivery terms

5. Provision of Services: Outlines the services to be provided, including scope, standards, and performance metrics

6. Price and Payment: Specifies pricing structure, payment terms, invoicing procedures, and GST treatment

7. Delivery and Risk: Covers delivery arrangements, transfer of risk, and acceptance procedures

8. Quality and Warranties: Sets out quality standards, warranties, and guarantees for both goods and services

9. Intellectual Property: Addresses ownership and usage rights of intellectual property

10. Confidentiality: Defines confidential information and obligations regarding its protection

11. Term and Termination: Specifies agreement duration, renewal provisions, and termination rights

12. Liability and Indemnity: Establishes liability limitations and indemnification obligations

13. General Provisions: Contains standard boilerplate clauses including governing law, notices, and assignment

Optional Sections

1. Service Levels: Include when specific performance metrics and service levels need to be measured and maintained

2. Insurance: Include when specific insurance requirements need to be imposed on either party

3. Change Control: Include when formal processes for changes to goods/services specifications are needed

4. Data Protection: Include when significant personal data processing is involved

5. Export Control: Include when goods or services may be subject to export regulations

6. Disaster Recovery: Include when continuity of supply is critical to the customer

7. Training and Support: Include when specific training or ongoing support requirements exist

8. Compliance with Laws: Include when specific regulatory compliance needs to be highlighted

Suggested Schedules

1. Schedule 1 - Goods Specification: Detailed technical specifications of goods to be supplied

2. Schedule 2 - Services Specification: Detailed description of services to be provided

3. Schedule 3 - Pricing Schedule: Detailed pricing information, rates, and charging structure

4. Schedule 4 - Service Levels: Specific service level requirements and measurement criteria

5. Schedule 5 - Key Personnel: Details of key staff assigned to provide the services

6. Schedule 6 - Implementation Plan: Timeline and milestones for implementation of goods/services

7. Appendix A - Form of Change Order: Template for documenting agreed changes to goods/services

8. Appendix B - Report Templates: Standard templates for required reporting

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions






































Clauses





































Relevant Industries

Information Technology

Manufacturing

Professional Services

Retail

Telecommunications

Healthcare

Construction

Engineering

Software

Industrial Equipment

Consumer Electronics

Automotive

Energy

Medical Devices

Relevant Teams

Legal

Commercial

Procurement

Sales

Operations

Business Development

Contract Management

Account Management

Service Delivery

Risk and Compliance

Supply Chain

Relevant Roles

Legal Counsel

Commercial Manager

Procurement Manager

Sales Director

Contract Manager

Business Development Manager

Operations Manager

Account Executive

Service Delivery Manager

Chief Commercial Officer

Vendor Manager

Supply Chain Manager

Risk Manager

Compliance Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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