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White Label SaaS Agreement

White Label SaaS Agreement Template for New Zealand

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Key Requirements PROMPT example:

White Label SaaS Agreement

"I need a White Label SaaS Agreement for my accounting software platform that another company will resell under their brand in New Zealand, with the agreement starting from March 2025 and including standard SLA terms and basic support services."

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Document background
The White Label SaaS Agreement is designed for situations where a software provider wishes to allow another business to resell their SaaS solution under the reseller's own brand in New Zealand. This agreement type is crucial in the modern digital economy, where businesses seek to expand their product offerings without developing solutions from scratch. The document addresses key aspects required under New Zealand law, including privacy obligations, consumer protection, and electronic transactions requirements. It covers essential commercial and technical elements such as service levels, support requirements, data protection, branding rights, and intellectual property protection. This agreement is particularly relevant for businesses looking to leverage existing SaaS solutions while maintaining their market identity and customer relationships.
Suggested Sections

1. Parties: Identification of the SaaS provider and the white label partner/reseller

2. Background: Context of the agreement, including brief description of the SaaS solution and white labeling arrangement

3. Definitions: Key terms used throughout the agreement, including technical, commercial, and operational definitions

4. Service Description: Detailed description of the SaaS solution, features, and functionality being provided

5. White Label Rights: Rights and obligations regarding rebranding, marketing, and reselling the SaaS solution

6. License Grant: Scope of license for the white label partner to use, market, and resell the SaaS solution

7. Service Levels: Performance standards, availability commitments, and service quality metrics

8. Data Protection and Privacy: Obligations regarding data handling, privacy compliance, and security measures

9. Fees and Payment: Pricing structure, payment terms, and billing arrangements

10. Support and Maintenance: Support services, maintenance obligations, and response times

11. Intellectual Property: IP ownership, rights, and protections for both parties

12. Confidentiality: Protection of confidential information and trade secrets

13. Term and Termination: Duration of agreement, renewal terms, and termination rights

14. Warranties and Disclaimers: Service warranties, performance guarantees, and limitation of liability

15. General Provisions: Standard legal provisions including governing law, dispute resolution, and notice requirements

Optional Sections

1. Professional Services: Terms for additional services such as implementation, training, or consulting

2. Custom Development: Terms for any customization or development work specific to the white label partner

3. Territory Restrictions: Geographic limitations on marketing and reselling the SaaS solution

4. Marketing Requirements: Specific obligations regarding marketing and promotion of the white-labeled solution

5. Compliance Requirements: Industry-specific compliance obligations (e.g., healthcare, financial services)

6. Disaster Recovery: Additional provisions for business continuity and disaster recovery

7. End User Terms: Requirements for end user agreements and flow-down provisions

8. Insurance Requirements: Specific insurance coverage requirements for either party

Suggested Schedules

1. Schedule 1 - Service Description: Detailed technical specifications and functionality of the SaaS solution

2. Schedule 2 - Service Level Agreement: Detailed service levels, metrics, and remedies for non-performance

3. Schedule 3 - Support Services: Support tiers, processes, and escalation procedures

4. Schedule 4 - Fees and Charges: Detailed pricing, payment terms, and calculation methods

5. Schedule 5 - Data Processing Agreement: Detailed data protection and privacy obligations

6. Schedule 6 - Branding Guidelines: Requirements and restrictions for white labeling and rebranding

7. Schedule 7 - Implementation Plan: Timeline and milestones for service implementation

8. Appendix A - Approved Territories: List of authorized geographical regions for service resale

9. Appendix B - Technical Requirements: Minimum technical specifications and requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions






































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Relevant Industries

Information Technology

Software Development

Cloud Computing

Financial Services

Healthcare

Professional Services

E-commerce

Education

Telecommunications

Manufacturing

Retail

Business Services

Consulting

Relevant Teams

Legal

Commercial

Sales

Business Development

Product

Technology

Operations

Compliance

Information Security

Finance

Partner Success

Customer Support

Relevant Roles

Chief Technology Officer

Chief Commercial Officer

Legal Counsel

Head of Partnerships

Product Manager

Sales Director

Business Development Manager

Commercial Manager

Technology Director

Operations Manager

Compliance Officer

Data Protection Officer

Partnership Manager

Account Executive

Solutions Architect

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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