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White Label Software Reseller Agreement
"I need a White Label Software Reseller Agreement for my AI-powered healthcare analytics software, allowing resellers in New Zealand to rebrand and sell it to medical practices, with strict data protection clauses and the ability for resellers to provide first-line support."
1. Parties: Identification of the software provider and reseller
2. Background: Context of the agreement, including brief description of the software and business relationship
3. Definitions: Key terms used throughout the agreement
4. Grant of Rights: Scope of reseller rights, licensing terms, and territory definitions
5. White Labeling Requirements: Requirements and restrictions for rebranding and customization of the software
6. Ordering and Delivery: Process for ordering licenses and delivering software to end customers
7. Fees and Payment: Pricing structure, payment terms, and financial obligations
8. Marketing and Promotion: Requirements and restrictions for marketing the white-labeled software
9. Support and Maintenance: Technical support obligations of both parties and maintenance requirements
10. Intellectual Property Rights: Protection of IP rights and permitted usage of trademarks and branding
11. Confidentiality: Protection of confidential information and trade secrets
12. Warranties and Representations: Warranties provided by both parties regarding the software and services
13. Liability and Indemnification: Limitation of liability and indemnification obligations
14. Term and Termination: Duration of agreement and termination provisions
15. General Provisions: Standard legal provisions including governing law, notices, and assignment
1. Minimum Performance Requirements: Include when specific sales targets or performance metrics are required
2. Exclusivity Provisions: Include when granting exclusive rights in specific territories or markets
3. Training and Certification: Include when reseller staff must complete specific training programs
4. Data Protection and Privacy: Include detailed section when software involves significant personal data processing
5. Disaster Recovery: Include when business continuity requirements are critical
6. Source Code Escrow: Include when source code access might be required in specific circumstances
7. Custom Development: Include when reseller can request custom features or modifications
8. Service Level Agreement: Include when specific performance metrics and uptime guarantees are required
1. Schedule 1 - Software Description: Detailed description of the software, features, and functionality
2. Schedule 2 - Fee Schedule: Detailed pricing structure, including reseller discounts and end-user pricing guidelines
3. Schedule 3 - Service Level Agreement: Technical support levels, response times, and maintenance windows
4. Schedule 4 - Branding Guidelines: Specifications for white labeling and rebranding requirements
5. Schedule 5 - Territory Definition: Detailed description of authorized sales territories
6. Schedule 6 - Technical Requirements: Minimum technical specifications and integration requirements
7. Appendix A - End User License Agreement: Template EULA for use with end customers
8. Appendix B - Support Procedures: Detailed support escalation procedures and contact information
Authors
Information Technology
Software Development
Financial Services
Healthcare Technology
Education Technology
Professional Services
Telecommunications
E-commerce
Digital Marketing
Business Process Outsourcing
Cloud Services
Consulting Services
Legal
Sales
Business Development
Product Management
Software Development
Compliance
Partner Relations
Commercial Operations
Technical Support
Information Security
Chief Technology Officer
Commercial Director
Legal Counsel
Software Licensing Manager
Partner Relations Manager
Business Development Director
Sales Director
Product Manager
Channel Manager
Compliance Officer
Contract Manager
Chief Revenue Officer
Software Development Manager
Chief Legal Officer
Partnership Director
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