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Sales Service Agreement
"I need a Sales Service Agreement for my technology company to provide hardware products and ongoing maintenance services to corporate clients in Pakistan, with specific provisions for service level agreements and quarterly performance reviews starting from March 2025."
1. Parties: Identification of the parties entering into the agreement, including full legal names, registration numbers, and registered addresses
2. Background: Context of the agreement, relationship between parties, and primary purpose of the arrangement
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided and products to be sold
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Payment Terms: Pricing, payment schedule, invoicing, and payment methods
7. Delivery and Acceptance: Terms for delivery of products and acceptance criteria for services
8. Performance Standards: Quality standards, service levels, and performance metrics
9. Warranties: Warranties for products and services, including quality assurance and compliance
10. Obligations of the Parties: Specific responsibilities and obligations of both parties
11. Intellectual Property: Ownership and usage rights of intellectual property
12. Confidentiality: Protection of confidential information and trade secrets
13. Liability and Indemnification: Limitation of liability and indemnification provisions
14. Termination: Grounds for termination and consequences of termination
15. Governing Law and Jurisdiction: Applicable law and jurisdiction for dispute resolution
16. General Provisions: Standard boilerplate clauses including notices, assignment, and amendment procedures
1. Insurance: Insurance requirements when significant risk exposure exists
2. Force Majeure: Provisions for unforeseen circumstances preventing performance
3. Data Protection: Required when personal data processing is involved
4. Training and Support: Include when ongoing training or support services are part of the agreement
5. Export Control: Required for international sales or cross-border services
6. Anti-Corruption: Important for high-value contracts or government-related work
7. Change Management: Include when services may require modification during the term
8. Service Credits: Include when implementing performance-based penalties
9. Transition Services: Required when complex handover procedures are needed
10. Shariah Compliance: Include when Islamic banking principles need to be addressed
1. Schedule 1 - Product Specifications: Detailed specifications of products to be sold
2. Schedule 2 - Service Level Agreement: Detailed service levels, metrics, and performance standards
3. Schedule 3 - Pricing and Payment Schedule: Detailed pricing structure and payment terms
4. Schedule 4 - Key Personnel: List of key personnel responsible for service delivery
5. Schedule 5 - Technical Requirements: Technical specifications and requirements
6. Schedule 6 - Implementation Timeline: Project milestones and delivery schedule
7. Appendix A - Contact Details: Contact information for key representatives
8. Appendix B - Required Documentation: List of required certificates, permits, and documentation
9. Appendix C - Reporting Templates: Standard templates for required reports and documentation
Authors
Manufacturing
Technology
Retail
Professional Services
Telecommunications
Healthcare
Automotive
Industrial Equipment
Consumer Electronics
Software and IT
Energy
Construction
Financial Services
Logistics and Supply Chain
Engineering Services
Legal
Sales
Procurement
Commercial
Operations
Business Development
Contract Administration
Compliance
Risk Management
Service Delivery
Account Management
Supply Chain
Project Management
Finance
Customer Success
Commercial Director
Sales Manager
Procurement Manager
Legal Counsel
Contract Manager
Business Development Manager
Operations Director
Service Delivery Manager
Account Executive
Chief Commercial Officer
Supply Chain Manager
Vendor Manager
Compliance Officer
Risk Manager
Project Manager
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