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Sales Service Agreement

Sales Service Agreement Template for Nigeria

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Key Requirements PROMPT example:

Sales Service Agreement

"I need a Sales Service Agreement under Nigerian law for my IT consulting company to provide software maintenance and support services to a major bank, including specific provisions for data security and service level agreements, with the contract starting March 1, 2025."

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Document background
The Sales Service Agreement serves as a fundamental legal instrument for businesses operating in Nigeria that provide ongoing services to their customers. This document is essential when establishing a formal service relationship that requires detailed specification of service delivery terms, performance standards, and payment conditions. It is particularly relevant in the Nigerian business context where service agreements must comply with multiple regulatory frameworks, including the Federal Competition and Consumer Protection Act 2018, relevant sector-specific regulations, and common law principles. The agreement should be used when there is a need for a structured, long-term service arrangement that requires clear definition of obligations, service levels, and commercial terms. It includes provisions for risk allocation, compliance with local laws, and dispute resolution mechanisms tailored to the Nigerian legal system.
Suggested Sections

1. Parties: Identification and details of the service provider and customer, including registration numbers and addresses

2. Background: Context of the agreement, brief description of the parties' business and purpose of the agreement

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of the services to be provided, including specific deliverables and standards

5. Term and Commencement: Duration of the agreement and conditions for commencement

6. Payment Terms: Pricing, payment schedule, invoicing procedures, and payment methods

7. Obligations of the Service Provider: Key responsibilities and commitments of the service provider

8. Obligations of the Customer: Key responsibilities and commitments of the customer

9. Service Levels: Performance standards, metrics, and measurement methods

10. Warranties and Representations: Guarantees and assurances provided by both parties

11. Termination: Conditions and procedures for ending the agreement

12. Confidentiality: Protection of confidential information and trade secrets

13. Dispute Resolution: Procedures for handling disputes, including jurisdiction and governing law

14. Force Majeure: Provisions for unforeseen circumstances beyond parties' control

15. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment

Optional Sections

1. Intellectual Property Rights: Include when services involve creation or use of intellectual property

2. Data Protection: Include when personal data processing is involved, ensuring compliance with Nigerian Data Protection Regulation

3. Insurance: Include when specific insurance coverage is required for service delivery

4. Compliance with Laws: Include when services are in regulated industries or require specific regulatory compliance

5. Training and Support: Include when service includes training or ongoing support components

6. Change Management: Include when services may require modifications during the contract term

7. Subcontracting: Include when service provider may need to engage subcontractors

8. Export Control: Include when services involve international elements or cross-border transactions

Suggested Schedules

1. Schedule 1 - Service Specifications: Detailed technical specifications of services to be provided

2. Schedule 2 - Pricing Schedule: Detailed breakdown of prices, rates, and payment terms

3. Schedule 3 - Service Levels and KPIs: Detailed performance metrics and measurement criteria

4. Schedule 4 - Implementation Timeline: Project milestones and delivery schedule

5. Schedule 5 - Contact Details: Key personnel and contact information for both parties

6. Appendix A - Required Forms and Templates: Standard forms for service requests, reports, or other documentation

7. Appendix B - Technical Requirements: Specific technical requirements or standards to be met

8. Appendix C - Compliance Certificates: Copies of relevant certifications or compliance documents

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions













































Clauses








































Relevant Industries

Retail

Information Technology

Professional Services

Manufacturing

Telecommunications

Financial Services

Healthcare

Energy

Construction

Logistics and Supply Chain

Consulting

Educational Services

Relevant Teams

Legal

Sales

Commercial

Operations

Finance

Compliance

Business Development

Service Delivery

Risk Management

Procurement

Customer Relations

Relevant Roles

Chief Executive Officer

Commercial Director

Head of Sales

Legal Counsel

Contract Manager

Business Development Manager

Operations Manager

Finance Manager

Compliance Officer

Project Manager

Account Manager

Service Delivery Manager

Risk Manager

Procurement Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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