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Cloud Platform Enterprise Agreement
"I need a Cloud Platform Enterprise Agreement for my Singapore-based fintech company that emphasizes data security compliance and includes specific provisions for handling customer financial data, with particular focus on PDPA requirements and MAS guidelines."
1. Parties: Identification of contracting parties and their legal details
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used tHRoughout the agreement
4. Services Description: Detailed description of cloud platform services provided
5. Service Levels: Performance metrics and service level commitments
6. Data Protection and Security: Obligations regarding data security and privacy compliance with PDPA and other relevant regulations
7. Pricing and Payment Terms: Fee structure and payment conditions
8. Term and Termination: Duration and termination provisions
9. Intellectual Property Rights: Rights and ownership of IP, including platform technology and customer data
10. Confidentiality: Protection of confidential information and trade secrets
11. Liability and Indemnification: Limitation of liability and indemnification obligations
12. Force Majeure: Provisions for unforeseen circumstances and force majeure events
13. Governing Law: Singapore law as governing law and jurisdiction provisions
1. Professional Services: Additional services beyond standard platform offering, including implementation and consulting services
2. Migration Services: Terms relating to data migration and transition services
3. Reseller Terms: Terms for reselling platform services to third parties
4. Disaster Recovery: Specific disaster recovery and business continuity provisions
5. Industry-Specific Compliance: Additional compliance requirements for specific industries (e.g., financial services, healthcare)
1. Schedule 1 - Service Level Agreement: Detailed service levels, metrics, and remedies
2. Schedule 2 - Security Standards: Detailed security requirements, certifications, and compliance with MTCS Standards
3. Schedule 3 - Pricing Schedule: Detailed pricing structure, calculations, and payment terms
4. Schedule 4 - Data Processing Agreement: Detailed terms for processing personal data in compliance with PDPA
5. Schedule 5 - Technical Specifications: Detailed technical requirements and platform specifications
6. Schedule 6 - Support Services: Description of support services, response times, and escalation procedures
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