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User Service Agreement
"I need a User Service Agreement for my new mobile gaming platform launching in Singapore by March 2025, which must include specific provisions for in-app purchases and user-generated content while ensuring PDPA compliance."
1. Parties: Identification of service provider and user
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Services Description: Detailed description of services provided
5. User Obligations: User responsibilities and acceptable use policy
6. Data Protection: PDPA compliance and data handling procedures
7. Intellectual Property: IP rights and ownership
8. Term and Termination: Duration and termination conditions
9. Liability and Indemnification: Limitation of liability and indemnification provisions
1. Payment Terms: Required if service is paid - includes pricing, payment methods, and billing cycles
2. Service Level Agreement: Performance metrics and guarantees for enterprise or premium services
3. Content Policy: Rules for user-generated content and content moderation policies
4. Third-Party Services: Terms relating to integration with external services and third-party providers
1. Service Description Schedule: Detailed technical specifications of services and feature descriptions
2. Pricing Schedule: Detailed pricing structure, payment terms, and fee calculations
3. Data Processing Agreement: Detailed data handling procedures and compliance requirements under PDPA
4. Acceptable Use Policy: Detailed rules and guidelines for platform usage and prohibited activities
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