The White Label Service Agreement is essential for businesses operating in Singapore that wish to provide or receive services under a white-label arrangement. This document is particularly relevant in today's digital economy where companies seek to expand their service offerings without developing solutions from scratch. It covers crucial elements including IP rights, data protection under Singapore's PDPA, service standards, and commercial terms. The agreement is designed to comply with Singapore law while providing flexibility for various business models and service types.
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1. Parties: Identification of contracting parties, including registered addresses and company details
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Key terms used tHRoughout the agreement
4. Services: Detailed description of white label services to be provided
5. Intellectual Property Rights: Ownership and licensing of IP, including branding requirements
6. Fees and Payment: Pricing structure, payment terms, and invoicing procedures
7. Confidentiality: Protection of confidential information and trade secrets
8. Term and Termination: Duration of agreement and termination provisions
9. Governing Law: Singapore law and jurisdiction clause
1. Service Levels: Specific performance metrics and standards - use when specific service performance standards need to be measured
2. Data Protection: PDPA compliance obligations - use when personal data processing is involved
3. Territory Restrictions: Geographical limitations on service provision - use when services are limited to specific regions
4. Insurance: Insurance requirements and coverage - use when specific insurance coverage is required
1. Service Description Schedule: Detailed technical specifications of services
2. Service Level Agreement: Detailed performance metrics and remedies
3. Fee Schedule: Detailed pricing structure and payment terms
4. Brand Guidelines: Specifications for use of white label branding
5. Data Processing Agreement: Detailed data protection obligations and procedures
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