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Employee Complaint Letter Template for United Arab Emirates

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Key Requirements PROMPT example:

Employee Complaint Letter

"I need an Employee Complaint Letter to address ongoing workplace harassment from my direct supervisor in the IT department, including multiple incidents between January and March 2025, with particular emphasis on maintaining confidentiality due to the sensitive nature of the complaint."

Document background
The Employee Complaint Letter is a crucial document within the UAE employment framework, designed to facilitate formal communication of workplace grievances in compliance with UAE Federal Law No. 33 of 2021. This document is utilized when informal resolution attempts have been unsuccessful or when the nature of the complaint requires formal documentation. It serves as an official record of the employee's concerns and may be used in internal dispute resolution processes or, if necessary, in proceedings before the Ministry of Human Resources and Emiratisation. The letter should detail specific incidents, include relevant evidence, and clearly state the desired resolution while maintaining professional communication standards. It's particularly important in the UAE context where specific procedures and timeframes for complaint resolution are regulated by law.
Suggested Sections

1. Sender's Details: Full name, employee ID, department, position, and contact information of the complainant

2. Recipient's Details: Name, title, and department of the person to whom the complaint is addressed (usually HR Manager or immediate supervisor)

3. Subject Line: Clear indication that this is a formal complaint with reference to the specific issue

4. Date: Date when the complaint letter is written

5. Introduction: Brief statement identifying yourself and your position, and the purpose of the letter

6. Complaint Details: Detailed description of the issue, including specific incidents, dates, times, and locations

7. Impact Statement: Description of how the issue has affected your work, well-being, or workplace environment

8. Previous Actions Taken: Description of any prior attempts to resolve the issue informally

9. Requested Resolution: Clear statement of the desired outcome or resolution

10. Closing Statement: Professional closing requesting action and expressing willingness to discuss the matter further

Optional Sections

1. Witness Information: Names and contact details of any witnesses to the incident(s), if applicable

2. Legal References: Specific references to UAE Labor Law or company policies that have been violated, if relevant

3. Health and Safety Concerns: Detailed section about safety issues if the complaint involves workplace safety violations

4. Timeline of Events: Chronological listing of relevant events if the complaint involves multiple incidents or a complex situation

5. Confidentiality Statement: Request for confidential handling of the complaint if the matter is sensitive

Suggested Schedules

1. Supporting Documentation: Copies of relevant emails, messages, photos, or other evidence supporting the complaint

2. Medical Reports: If the complaint involves health issues or injuries, relevant medical documentation

3. Communication Records: Copies of previous relevant communications with supervisors or HR

4. Witness Statements: Written statements from witnesses if available

5. Performance Reviews: Copies of relevant performance reviews or evaluations if the complaint relates to performance issues or discrimination

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions




















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Relevant Industries

Banking and Financial Services

Construction and Real Estate

Healthcare

Hospitality and Tourism

Information Technology

Manufacturing

Oil and Gas

Retail

Professional Services

Education

Transportation and Logistics

Media and Communications

Government and Public Sector

Relevant Teams

Human Resources

Legal

Operations

Administration

Finance

Information Technology

Customer Service

Sales

Marketing

Research and Development

Production

Quality Assurance

Facilities Management

Supply Chain

Public Relations

Relevant Roles

Employee

Manager

Supervisor

HR Manager

Department Head

Chief Executive Officer

Director

Coordinator

Specialist

Analyst

Officer

Assistant

Administrator

Executive

Senior Manager

Team Leader

Project Manager

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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