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General Terms Agreement Template for United Arab Emirates

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Key Requirements PROMPT example:

General Terms Agreement

"I need a General Terms Agreement for my UAE-based technology consulting company to use with enterprise clients, with specific focus on data protection and intellectual property provisions for cloud-based services starting March 2025."

Document background
The General Terms Agreement serves as a foundational document for businesses operating in the United Arab Emirates, establishing the framework for ongoing commercial relationships. This document is essential for companies seeking to standardize their business terms while ensuring compliance with UAE legislation, including the Civil Code (Federal Law No. 5 of 1985) and Commercial Transactions Law (Federal Law No. 18 of 1993). It is particularly valuable for businesses engaging in repeated transactions or long-term commercial relationships, providing a comprehensive set of terms that can be referenced in subsequent specific agreements or purchase orders. The agreement incorporates necessary provisions for UAE law compliance, including Arabic language requirements, Sharia compliance considerations, and local dispute resolution mechanisms.
Suggested Sections

1. Parties: Identification of the contracting parties including full legal names, addresses, and registration details as per UAE requirements

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions and Interpretation: Detailed definitions of terms used throughout the agreement and rules of interpretation, including Arabic/English language provisions

4. Scope of Agreement: Clear outline of what is covered under these general terms

5. Term and Duration: Period of validity and renewal provisions

6. Rights and Obligations: Core responsibilities and rights of each party

7. Payment Terms: Pricing, payment methods, currencies, and payment schedules

8. Confidentiality: Protection of confidential information and trade secrets

9. Intellectual Property: ownership and usage rights of IP

10. Liability and Indemnification: Limitations of liability and indemnification obligations

11. Force Majeure: Provisions for unforeseen circumstances preventing performance

12. Termination: Grounds for termination and consequences

13. Dispute Resolution: Process for resolving disputes, including jurisdiction and arbitration provisions

14. Governing Law: Specification of UAE law as governing law and Sharia compliance statement

15. General Provisions: Miscellaneous legal provisions including notices, amendments, and severability

Optional Sections

1. Data Protection and Privacy: Required when personal data processing is involved, particularly for compliance with UAE data protection regulations

2. Consumer Protection Provisions: Additional protections required when the agreement is B2C focused

3. Electronic Commerce Provisions: Specific terms for online transactions and digital services

4. Insurance Requirements: Detailed insurance obligations when relevant to the business relationship

5. Service Levels: Performance metrics and standards when specific service levels need to be maintained

6. Compliance with Islamic Finance Principles: Additional provisions ensuring Sharia compliance for financial services

7. Anti-Corruption and Sanctions: Specific provisions for compliance with UAE anti-corruption laws and international sanctions

8. Change Control: Procedures for managing changes to services or products when dealing with long-term arrangements

Suggested Schedules

1. Schedule 1 - Pricing Schedule: Detailed breakdown of prices, rates, and payment terms

2. Schedule 2 - Service/Product Specifications: Detailed descriptions of products or services covered

3. Schedule 3 - Service Levels and KPIs: Detailed performance metrics and measurement criteria

4. Schedule 4 - Contact Details and Notices: List of key contacts and notice requirements for both parties

5. Schedule 5 - Data Processing Terms: Detailed data protection and privacy requirements if applicable

6. Appendix A - Required Forms and Templates: Standard forms for ordering, change requests, or other operational processes

7. Appendix B - Technical Requirements: Technical specifications or requirements where applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions


















































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Relevant Industries

Retail

E-commerce

Technology

Professional Services

Manufacturing

Distribution

Financial Services

Healthcare

Real Estate

Construction

Hospitality

Telecommunications

Trading

Logistics

Consumer Goods

Relevant Teams

Legal

Commercial

Procurement

Sales

Operations

Risk and Compliance

Business Development

Supply Chain

Contract Administration

Finance

Relevant Roles

Legal Counsel

Commercial Director

Chief Legal Officer

Contracts Manager

Compliance Officer

Business Development Manager

Procurement Manager

Sales Director

Operations Manager

Risk Manager

General Manager

CEO

CFO

Commercial Manager

Supply Chain Manager

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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