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General Terms Agreement
"I need a General Terms Agreement for my UAE-based technology consulting company to use with enterprise clients, with specific focus on data protection and intellectual property provisions for cloud-based services starting March 2025."
1. Parties: Identification of the contracting parties including full legal names, addresses, and registration details as per UAE requirements
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions and Interpretation: Detailed definitions of terms used throughout the agreement and rules of interpretation, including Arabic/English language provisions
4. Scope of Agreement: Clear outline of what is covered under these general terms
5. Term and Duration: Period of validity and renewal provisions
6. Rights and Obligations: Core responsibilities and rights of each party
7. Payment Terms: Pricing, payment methods, currencies, and payment schedules
8. Confidentiality: Protection of confidential information and trade secrets
9. Intellectual Property: ownership and usage rights of IP
10. Liability and Indemnification: Limitations of liability and indemnification obligations
11. Force Majeure: Provisions for unforeseen circumstances preventing performance
12. Termination: Grounds for termination and consequences
13. Dispute Resolution: Process for resolving disputes, including jurisdiction and arbitration provisions
14. Governing Law: Specification of UAE law as governing law and Sharia compliance statement
15. General Provisions: Miscellaneous legal provisions including notices, amendments, and severability
1. Data Protection and Privacy: Required when personal data processing is involved, particularly for compliance with UAE data protection regulations
2. Consumer Protection Provisions: Additional protections required when the agreement is B2C focused
3. Electronic Commerce Provisions: Specific terms for online transactions and digital services
4. Insurance Requirements: Detailed insurance obligations when relevant to the business relationship
5. Service Levels: Performance metrics and standards when specific service levels need to be maintained
6. Compliance with Islamic Finance Principles: Additional provisions ensuring Sharia compliance for financial services
7. Anti-Corruption and Sanctions: Specific provisions for compliance with UAE anti-corruption laws and international sanctions
8. Change Control: Procedures for managing changes to services or products when dealing with long-term arrangements
1. Schedule 1 - Pricing Schedule: Detailed breakdown of prices, rates, and payment terms
2. Schedule 2 - Service/Product Specifications: Detailed descriptions of products or services covered
3. Schedule 3 - Service Levels and KPIs: Detailed performance metrics and measurement criteria
4. Schedule 4 - Contact Details and Notices: List of key contacts and notice requirements for both parties
5. Schedule 5 - Data Processing Terms: Detailed data protection and privacy requirements if applicable
6. Appendix A - Required Forms and Templates: Standard forms for ordering, change requests, or other operational processes
7. Appendix B - Technical Requirements: Technical specifications or requirements where applicable
Authors
Retail
E-commerce
Technology
Professional Services
Manufacturing
Distribution
Financial Services
Healthcare
Real Estate
Construction
Hospitality
Telecommunications
Trading
Logistics
Consumer Goods
Legal
Commercial
Procurement
Sales
Operations
Risk and Compliance
Business Development
Supply Chain
Contract Administration
Finance
Legal Counsel
Commercial Director
Chief Legal Officer
Contracts Manager
Compliance Officer
Business Development Manager
Procurement Manager
Sales Director
Operations Manager
Risk Manager
General Manager
CEO
CFO
Commercial Manager
Supply Chain Manager
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