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Debt Collection Letter Template for Australia

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Key Requirements PROMPT example:

Debt Collection Letter

"I need a Debt Collection Letter for an outstanding invoice of $15,000 from a commercial client who has missed three payment reminders, with a final payment deadline of March 15, 2025, and I want to include the option of a payment plan while maintaining a firm but professional tone."

Document background
A Debt Collection Letter is a crucial document used in the Australian debt recovery process when seeking payment of outstanding amounts from debtors. It serves as a formal written demand for payment and must strictly comply with Australian consumer protection laws, including the Australian Consumer Law, Privacy Act 1988, and state-specific Fair Trading Acts. The letter should be used when initial payment reminders have been unsuccessful and before considering legal action. It typically includes detailed information about the debt, payment options, and the debtor's rights, while maintaining a professional tone and avoiding any conduct that could be considered harassment or undue pressure. The document plays a vital role in establishing a clear record of collection attempts and may be referenced in any subsequent legal proceedings.
Suggested Sections

1. Sender Details: Full business name, contact information, and any relevant license numbers of the debt collector/creditor

2. Recipient Details: Debtor's full name and current address

3. Date: Current date of the letter

4. Debt Information: Clear identification of the debt including original creditor, account number, and date debt was incurred

5. Amount Owed: Detailed breakdown of the principal amount, any interest, fees, and total amount due

6. Payment Request: Clear statement of payment required and deadline

7. Payment Methods: Available payment options and instructions

8. Contact Information: How the debtor can contact you to discuss the debt

9. Statutory Notice: Required legal notices including debtor's rights and privacy statement

Optional Sections

1. Payment Plan Options: Include when willing to offer flexible payment arrangements

2. Dispute Resolution Process: Include when required by specific state regulations or as a proactive measure

3. Financial Hardship Notice: Include when there's awareness of potential financial hardship

4. Legal Action Warning: Include in final notices before legal proceedings

5. Previous Communication Reference: Include when following up on previous correspondence

6. Third-Party Authorization Request: Include when dealing with representatives or requiring authorization

Suggested Schedules

1. Statement of Account: Detailed transaction history showing how the debt accumulated

2. Original Contract/Agreement: Copy of the original agreement that led to the debt

3. Payment History: Record of any payments made and remaining balance

4. Proof of Debt: Documentation validating the existence and amount of the debt

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions




















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Relevant Industries

Financial Services

Banking

Retail

Telecommunications

Utilities

Healthcare

Professional Services

Insurance

Real Estate

Education

Manufacturing

Construction

Relevant Teams

Collections

Accounts Receivable

Finance

Legal

Compliance

Risk Management

Credit Control

Operations

Customer Service

Relevant Roles

Credit Controller

Collections Manager

Accounts Receivable Officer

Financial Controller

Credit Manager

Debt Recovery Specialist

Collections Officer

Finance Manager

Accounts Manager

Legal Counsel

Compliance Officer

Risk Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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