Document background
The Master Software Agreement serves as the primary contractual framework for software licensing and related services in Australia, designed to govern the ongoing relationship between software providers and their customers. This agreement is typically used when establishing a long-term software licensing relationship that may involve multiple products, services, or implementations over time. It encompasses essential elements such as license grants, intellectual property rights, service level commitments, support obligations, and compliance with Australian regulatory requirements. The agreement provides flexibility through its modular structure, allowing specific details to be captured in schedules while maintaining consistent core terms. It addresses key concerns in the Australian market, including data privacy, consumer protection, and security requirements, while providing mechanisms for scalability and future modifications to the commercial relationship.
