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Terms And Conditions Service Agreement
1. Parties: Identification of the service provider and definition of the customer/user
2. Background: Context of the agreement and purpose of the services
3. Definitions: Key terms used throughout the agreement
4. Service Description: Detailed description of services provided, service levels, and delivery terms
5. User Obligations: Customer responsibilities and acceptable use policies
6. Payment Terms: Pricing, payment methods, billing cycles, and related terms
7. Data Protection and Privacy: GDPR compliance, data processing terms, and privacy obligations
8. Intellectual Property Rights: Ownership and usage rights of content, software, and other IP
9. Term and Termination: Duration, renewal, and termination conditions
10. Liability and Indemnification: Limitation of liability, warranties, and indemnification provisions
11. Force Majeure: Circumstances excusing performance obligations
12. Governing Law and Jurisdiction: Applicable law (Danish) and dispute resolution procedures
13. General Provisions: Miscellaneous legal terms including severability, entire agreement, and amendments
1. Service Level Agreement (SLA): Detailed service performance metrics and remedies - include for technical or critical services
2. Security Requirements: Specific security protocols and requirements - include for services handling sensitive data
3. Professional Services: Terms for additional consulting or professional services - include if offering supplementary services
4. Third-Party Services: Terms relating to third-party integrations - include if service relies on third-party providers
5. Free Trial Terms: Terms governing trial period - include if offering free trial periods
6. Reseller Terms: Special terms for resellers - include if allowing service resale
7. API Usage Terms: Terms governing API access and usage - include if providing API access
8. Consumer-Specific Rights: Additional consumer protection terms - include for B2C services
1. Service Level Agreement Details: Detailed performance metrics, response times, and service availability standards
2. Price List: Detailed pricing information, including different service tiers and optional features
3. Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures
4. Technical Requirements: Technical specifications and requirements for service use
5. Support Services Description: Detailed description of support services, including hours and response times
6. Security Policies: Detailed security protocols and requirements
7. Acceptable Use Policy: Detailed rules and restrictions for service usage
8. Service Implementation Plan: Timeline and process for service implementation or onboarding
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³Ò±ð²Ô¾±±ð’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
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