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1. Hosting Services: Required if the service provider is providing hosting or cloud services

2. Disaster Recovery: Needed for critical systems or when hosting services are included

3. Third Party Software: Required if third-party software or tools are being incorporated

4. Hardware Requirements: Needed if specific client hardware is required or provided

5. International Data Transfers: Required if data will be transferred outside the EEA

6. Source Code Escrow: Optional protection for client access to source code

7. Personnel and Key Staff: Required if specific personnel are critical to service delivery

8. Training and Knowledge Transfer: Needed if client staff training is part of the services

9. Exit Management: Required for complex or business-critical systems

1. Schedule 1 - Services Description: Detailed specification of the software development services

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and remedies

3. Schedule 3 - Charges: Detailed pricing, payment structure, and rate cards

4. Schedule 4 - Technical Requirements: Technical specifications, standards, and architecture requirements

5. Schedule 5 - Project Plan: Development methodology, timelines, and milestones

6. Schedule 6 - Testing Procedures: Detailed testing processes, test cases, and acceptance criteria

7. Schedule 7 - Security Requirements: Security standards, protocols, and compliance requirements

8. Schedule 8 - Change Control Procedure: Detailed process for managing changes to services or specifications

9. Appendix A - Form of Change Order: Template for documenting and approving changes

10. Appendix B - Key Personnel: Details of key staff members and their roles